Andere Kunden interessierten sich auch für
![Putting a]( "Putting a")
Putting a "Lid" on Food-on-the-Stove Fires12,99 €![REVISED STANDARDS AND GUIDELINES OF SERVICE for the Library of Congress Network of Libraries for the Blind and Physically Handicapped, 2011]( "REVISED STANDARDS AND GUIDELINES OF SERVICE for the Library of Congress Network of Libraries for the Blind and Physically Handicapped, 2011")
REVISED STANDARDS AND GUIDELINES OF SERVICE for the Library of Congress Network of Libraries for the Blind and Physically Handicapped, 201132,99 €![The Twelve Steps to Customer Trust]( "The Twelve Steps to Customer Trust")
The Twelve Steps to Customer Trust18,99 €![Tibs Cat Book - A Reliable Guide to the Proper Care and Feeding of Cats and Their Treatment During Illness; Including Notes on the History and Evolution of Cats Through the Ages]( "Tibs Cat Book - A Reliable Guide to the Proper Care and Feeding of Cats and Their Treatment During Illness; Including Notes on the History and Evolution of Cats Through the Ages")
Tibs Cat Book - A Reliable Guide to the Proper Care and Feeding of Cats and Their Treatment During Illness; Including Notes on the History and Evolution of Cats Through the Ages29,99 €![The A-Z Guide For Primary Care Givers Of Dementia Patients]( "The A-Z Guide For Primary Care Givers Of Dementia Patients")
The A-Z Guide For Primary Care Givers Of Dementia Patients16,99 €![Public Service Broadcasting resists: The search for independence in Brazil and Eastern Europe]( "Public Service Broadcasting resists: The search for independence in Brazil and Eastern Europe")
Public Service Broadcasting resists: The search for independence in Brazil and Eastern Europe17,99 €![The System of Care or a Caring System?]( "The System of Care or a Caring System?")
The System of Care or a Caring System?14,99 €
Do your Customers know you REALLY care? The business world is filled with technology - cell phones, voice mail, blackberries, computers, and laptops. The typical customer can get lost in something as simple as a company's phone routing system. Press 1 if you need information and hours of operation. Press 2 if you need an operator. By the time the customer makes it to a "live" person, they are frustrated or confused! To retain your current customer base and attract new customers, you MUST have a well trained customer service representative on the other end who is well trained. The customer service representative is the "face" of your company and your image is at stake every time the phone is answered. This book will bring everyone in your company, from the chief executive to the front line customer service staff back to the basics of good old fashioned customer service. The type of techniques discussed in this book help you to focus on how to show the customer that you care about them and that they are not just a number. It's simply amazing how common courtesies can make your customer sing praises about your company! Read this book and use these techniques and "cause a revolution in your business"!
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.