David Hutchins

Quality Beyond Borders

Dantotsu or How to Achieve Best in Business

• Gebundenes Buch

Produktbeschreibung

This book explores the cultural basis for the divergence between West and East before concentrating on the quality related responsibilities of each of the most common organisational roles to be found in industry. It is a valuable resource for business practitioners, students and academics alike.

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Produktdetails

• Verlag: Taylor & Francis Ltd (Sales)
• Seitenzahl: 336
• Erscheinungstermin: 16. April 2019
• Englisch
• Abmessung: 234mm x 156mm x 21mm
• Gewicht: 680g
• ISBN-13: 9781138565074
• ISBN-10: 1138565075
• Artikelnr.: 56369367

Autorenporträt

David Hutchins has a master's degree in Quality and Reliability from Birmingham University, UK. He is a Chartered Mechanical and Electrical Engineer, Chartered Quality Professional, Fellow of the Chartered Quality Institute (CQI), a John Loxham lecturer and author of several books and many articles.

Inhaltsangabe

Acknowledgements
About the Author
Introduction
Tips on the use of this book
Preface - the Japanese Quality Revolution
Chapter 1 What is Quality? Chapter 2 The Role of People in Quality
Chapter 3 The Role of Monitoring and Measuring in Making Quality Decisions
Chapter 4 Business Performance Improvement
Chapter 5 Quality Management Systems
Chapter 6 Quality-related Legislation and Regulation
Chapter 7 New Product Development
Chapter 8 Supply Chain Management
Chapter 9 Where do we go from here? Appendix 1: An account of the quality-related post-war history in Japan
Bibliography
Index