Michael Speegle (San Jacinto College)

Quality Concepts for the Process Industry

• Broschiertes Buch

Produktbeschreibung

Helps readers to prepare for a career as process plant operators. This book also covers the classical concepts of quality control.

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Produktdetails

• Verlag: Cengage Learning EMEA / Delmar
• International Edition
• Seitenzahl: 288
• Erscheinungstermin: Februar 2009
• Englisch
• Abmessung: 272mm x 211mm x 18mm
• Gewicht: 670g
• ISBN-13: 9781435482449
• ISBN-10: 1435482441
• Artikelnr.: 25519060

Autorenporträt

Michael R. Speegle is currently the Department Chairman of Process Technology, Instrumentation and Electrical Technology at San Jacinto College in Pasadena, Texas. He holds a master's degree in biology from the University of Texas at Arlington, and has worked for 18 years in the petrochemical and refining industry in various roles. Retired from BP-Amoco, Speegle completed three oil and gas internships sponsored by BP to enhance the teaching of oil and gas exploration and production. He is also the author of several books and articles in the field and co-authored two textbooks for analyzer technicians. Speegle is a member of the Gulf Coast Process Technology Association and has received a certificate in oil and gas production from the Center for the Advancement of Process Technology.

Inhaltsangabe

Preface.About the Author.1. Why Quality is Important.2. How It All Began.3. The Quality Gurus.4. ISO 9000 (2000).5. Total Quality Management.6. Customer Satisfaction.7. Employee Empowerment.8. Teamwork and Teams.9. Communication.10. Personal Effectiveness.11. The Economics of Quality.12. Quality as a System.13. The Cost of Quality.14. Quality Tools (Part 1).15 Quality Tools (Part 2).16 Variation.17 Concepts of Statistical Quality Control.18 SPC and Control Charts.19 Process Capability.20 Epilogue.Glossary.References.Subject Index.