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This book is designed as a text for students of MBA (Operation) ,graduation and post graduation Engineering (Industrial /Production).It presents a new approach to quality concepts of today's highly competitive environment. It covers the basic quality concepts which are highly essential in manufacturing and service industries. This book is divided into six parts : Introduction, Quality Control and Management tools, Total Quality Management, Designing for Quality, Introduction to Design of Experiments, Trends in Quality Engineering and Management, Quality in Service Sector ,Modern Management tools and Supply Chain Management.…mehr

Produktbeschreibung
This book is designed as a text for students of MBA (Operation) ,graduation and post graduation Engineering (Industrial /Production).It presents a new approach to quality concepts of today's highly competitive environment. It covers the basic quality concepts which are highly essential in manufacturing and service industries. This book is divided into six parts : Introduction, Quality Control and Management tools, Total Quality Management, Designing for Quality, Introduction to Design of Experiments, Trends in Quality Engineering and Management, Quality in Service Sector ,Modern Management tools and Supply Chain Management.
Autorenporträt
Ajay Kumar Behera, PhD, é Professor Associado no Departamento de Engenharia Mecânica da Universidade SOA, Bhubaneswar, Índia. Concluiu o bacharelato em engenharia mecânica na UCE, Burla, e o mestrado em engenharia mecânica na CET, Bhubaneswar. Tem 20 anos de experiência no ensino e na indústria.