Quality Management Demystified - Kemp, Sid
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Provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.

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Produktbeschreibung
Provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.
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Autorenporträt
Sid Kemp (San Antonio, TX), is a leading expert in project management for information technology and telecommunications implementations. His company, Quality Technology and Instruction, provides a custom project management methodology to businesses, government agencies, and educational organizations. He has assisted Fortune 500 companies and government agencies in the deployment of new technology, and developing custom project management methodologies. Mr. Kemp has more than 15 years of experience in IT and telecommunications, and has authored 5 textbooks for use in courses and corporations. He has been teaching a seminar on Project Management for Information Technology for three years.