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The book presents the main scientific achievements embodied in scientific publications on four research directions: Mainstreaming in Quality Management; Exploring quality management tools, a new approach on QFD method - methodology and applications, Identifying the facets of quality in student support services and Pursuing creativity and innovation in new product development. The main purpose of the book is to introduce quality management approaches in innovative systems.

Produktbeschreibung
The book presents the main scientific achievements embodied in scientific publications on four research directions: Mainstreaming in Quality Management; Exploring quality management tools, a new approach on QFD method - methodology and applications, Identifying the facets of quality in student support services and Pursuing creativity and innovation in new product development. The main purpose of the book is to introduce quality management approaches in innovative systems.
Autorenporträt
Andreea Ionica is Ph.D. supervisor in the field of Management and Engineering, Professor of Management in Management and Industrial Engineering Department at University of Petrosani, Romania. Her research addresses interdisciplinary and innovative topics, published in over 100 papers and 7 patents.