David Hoyle

Quality Management Essentials

• Broschiertes Buch

Produktbeschreibung

Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. This book is an introduction to the fundamentals of quality management. It helps you understand how to apply the principles to achieve success in the most simple to complex situations.

---

Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.

Produktdetails

• Verlag: Taylor & Francis
• Artikelnr. des Verlages: Y127655
• Seitenzahl: 224
• Erscheinungstermin: 11. Dezember 2006
• Englisch
• Abmessung: 234mm x 156mm x 12mm
• Gewicht: 344g
• ISBN-13: 9780750667869
• ISBN-10: 0750667869
• Artikelnr.: 21304500

Autorenporträt

David Hoyle is the Dean of Bristol and author of the acclaimed The Pattern of Our Calling. He was previously Director of Ministry for the Diocese of Gloucester and Secretary to the Theological Group of the House of Bishops. He loves his job, but wishes he were a tall and elegant Dean and could sing better.

Inhaltsangabe

Preface; Basic concepts of Quality, Quality Management and the ISO regulatory frameworks; How we think about quality and how to achieve quality; Managing quality using ISO 9000; Managing quality in practice using the process approach; Appendices: Planning, documenting and measuring quality: QMS forms and processes; Making the Case for Quality

---

Preface
Basic concepts of Quality, Quality Management and the ISO regulatory frameworks
How we think about quality and how to achieve quality
Managing quality using ISO 9000
Managing quality in practice using the process approach
Appendices: Planning, documenting and measuring quality: QMS forms and processes
Making the Case for Quality

Rezensionen

"Written in a simple, easy to read style, this book will appeal to those who are serious about the value-add of a quality management system. The book consists of seven sections presented in a logical and progressive order, with informative chapter summaries."

Paul Harding Managing Director SAQI, e-Quality Edge South Africa