Quality Management Modelling - Gratiela Dana, Boca
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The globalization of the economy and the liberalization of the trade markets have formulated new conditions in the market place which are characterized by instability and intensive competition in the business environment. Competition is continuously increasing with respect to price, quality and selection, service and promptness of delivery. Removal of barriers, international cooperation, technological innovations cause competition to intensify. All these changes impose the need for organizational transformation, where the entire processes, organization climate and organization structure are…mehr

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Produktbeschreibung
The globalization of the economy and the liberalization of the trade markets have formulated new conditions in the market place which are characterized by instability and intensive competition in the business environment. Competition is continuously increasing with respect to price, quality and selection, service and promptness of delivery. Removal of barriers, international cooperation, technological innovations cause competition to intensify. All these changes impose the need for organizational transformation, where the entire processes, organization climate and organization structure are changed. Modeling Quality Management become a provocation for organization. It is an important tool to create and establish from the first stage of design the reliability and long life cycle for new generation of products and services
Autorenporträt
She holds a PhD diploma in Quality Management from 2009,IMW. Clausthal Germany and North University of Baia Mare, Romania. She is the author of more than 14 books and over 78 journal articles in the field of quality.She work focuses on the analysis of quality in different applications fields and to establish a cross cultural model in management.