This book explores the foundations of quality management. Readers will discover how this approach, much more than a set of standards, can truly transform the performance of organizations. Through key concepts, practical examples and case studies, we show how every company, whatever its size or sector, can benefit from quality in its operations.
Bitte wählen Sie Ihr Anliegen aus.
Rechnungen
Retourenschein anfordern
Bestellstatus
Storno