QUALITY OF SERVICES - Ormachea Valdez, Buenaventura
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Quality is the set of inherent properties of a product or service, which confers its aptitude to satisfy the needs and demands of consumers with respect to the satisfaction of their needs, which is why this topic is approached with a focus on health service providers from the technical and human point of view, to achieve the desired effects for both providers and users, in terms of safety, efficacy, efficiency and user satisfaction.

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Produktbeschreibung
Quality is the set of inherent properties of a product or service, which confers its aptitude to satisfy the needs and demands of consumers with respect to the satisfaction of their needs, which is why this topic is approached with a focus on health service providers from the technical and human point of view, to achieve the desired effects for both providers and users, in terms of safety, efficacy, efficiency and user satisfaction.
Autorenporträt
Buenaventura Ormachea Valdez, Nurse, Accountant. Graduate of the National University of the Altiplano Puno, M.Sc. in Public Health, Master in Accounting and Administration, Specialist in Health Promotion, Professor of the National University of the Altiplano Puno, Professor of the National Amazonian University of Madre de Dios.