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"Explores leadership within the context of a new understanding of complex adaptive systems and complex responsive processes. The leader is seen through a new lens of relational leadership in a way that emphasizes numerous skill sets for managing increasingly complex and diverse healthcare delivery systems in an era of constant movement and change. Emphasizes the characteristics and role of the complexity leader through both describing the context of complexity and the application of the role as a leader of these complex systems. Addresses postindustrial, complex and highly mobile organizational systems, and integrates the essential requirements for Quality Matters certification of online courses"--