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This book describes how rationality undermines bureaucracy's ability to solve problems or to gain the confidence of the general public. The author suggests ways to change the bureaucratic environment into one that appreciates the creative abilities of all its members, without the false premise of operating government like a business.

Produktbeschreibung
This book describes how rationality undermines bureaucracy's ability to solve problems or to gain the confidence of the general public. The author suggests ways to change the bureaucratic environment into one that appreciates the creative abilities of all its members, without the false premise of operating government like a business.
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Autorenporträt
Patrick B. Edgar has worked in public administration for over forty years in various positions. He was a professional consultant for nearly twenty years with state and local governments as well as non-profit organizations. He is currently the director of the public administration program at Southern Arkansas University.