Reading and Writing in the Global Workplace: Gender, Literacy, and Outsourcing in Ghana by Beatrice Quarshie Smithexplores the conditions that underlie the outsourcing of US data-processing work in Ghana. Quarshie Smith describes the convergence and interplay of different socio-economic forces, conducting a comparative study of two distinctly different workplaces to reveal significant insights about problems of organizational hierarchy and management-employee relations in the cross-cultural environments of out-sourced business and IT process work.
Reading and Writing in the Global Workplace: Gender, Literacy, and Outsourcing in Ghana by Beatrice Quarshie Smithexplores the conditions that underlie the outsourcing of US data-processing work in Ghana. Quarshie Smith describes the convergence and interplay of different socio-economic forces, conducting a comparative study of two distinctly different workplaces to reveal significant insights about problems of organizational hierarchy and management-employee relations in the cross-cultural environments of out-sourced business and IT process work.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Acknowledgments List of Tables Acronyms Part One: Preface and Background Preface: Gender, Biography, and the Researcher: Locating the "Self" in the Study of "New" Workspaces Chapter 1: Gender and Globalizing Processes "Knowledge" Work and "Development" The Sites, Research Paradigms and the Issues Workplace Literacies and "New" Work Overview of the Book Chapter 2: The Ethnographic Context: Ghana Fifty-Five Years after Independence The Nation State: a Political, Social and Economic Evolution Literacies, Development and Work The Companies, Management Personnel and Research Participants Part Two: Gender in the Globalization Debate Chapter 3: Gender Politics and Women in Ghana: A Short "Herstory" Women and Education Women and Work Women and Work in New Times Conclusion: Transnational Feminist Activism and Cross Border Articulations Chapter 4: Gender, Knowledge and "New" Work Gender in the Globalization Debate Development, Gender and Macro/Micro-Analyses of Globalization Feminisms, Politics, Labels and Discourses on Gender Gender and Neoliberalism Gender, Technology and Globalizing Processes Gender, Knowledge, and "New" Work Part Three: Research Practices Chapter 5: Multi-sited Ethnography and Hybrid Spaces Seeking Entry Empirical Material Collection Designing research Practices The Field and Fieldwork in "Ethnographic" research Ethnographic Practices in Hybrid Environments Ethnography and Virtual Work: Other conceptions of "Field" Methodological Challenges Ethical Tensions in Research in Hybrid Settings Researching Women's Lives on and off Line Part Four: Literacy Practices in the "New" Workspaces of the Global South Chapter 6: Outsourcing as "Glocalization:" Material Practices and Fluid Workspaces The "Laborscape:" Continuities and Discontinuities in Geographies The Network and the Transformation of Work Glocalizing/hybridizing Labor Practices: Shaping Work Cultures Why Outsourcing?: Work, Gender and Identity in the 21st Century Ghana Work, Desire and the Imagination Chapter 7: Literacies of Outsourcing: "Scapes" and "Flows" of "New" Work Literacy, Self-making and the Co-construction of Cyber Workers Recruiting Cyber Workers: Aims, Values, and Realities of Literacies in Use Situated Literacies: Contexts and Practices Online Literacies Offline Literacies at Work Literacies and the Negotiation of Asymmetrical Power Relations Part Five: Conclusion-New Workplace Practices for New Times Chapter 8: The "New" World of Work: Women and Workplace Literacy Practices-A Social Practice Perspective Education, Knowledge and Work Implications of Networks Work and the Imagination: Of "Scapes" and "Flows" Is Globalized Work Empowering for the Women who Work at CTI and CDN? Policy and Practice: Some Implications Contributions of the Project Unfinished Business: Workplace Literacy and Globalization Representation and Legitimization: Nola's Question NOTES APPENDIX: A: RESEARCH QUESTIONS B: INTERVIEW GUIDE C: LETTER TO PARTICIPANTS D: CONSENT FORM E: SAMPLE FLOOR PLANS F: SAMPLE KEY WORDS G: SAMPLE PAY STUB BIBILIOGRAPHY INDEX ABOUT THE AUTHOR
Acknowledgments List of Tables Acronyms Part One: Preface and Background Preface: Gender, Biography, and the Researcher: Locating the "Self" in the Study of "New" Workspaces Chapter 1: Gender and Globalizing Processes "Knowledge" Work and "Development" The Sites, Research Paradigms and the Issues Workplace Literacies and "New" Work Overview of the Book Chapter 2: The Ethnographic Context: Ghana Fifty-Five Years after Independence The Nation State: a Political, Social and Economic Evolution Literacies, Development and Work The Companies, Management Personnel and Research Participants Part Two: Gender in the Globalization Debate Chapter 3: Gender Politics and Women in Ghana: A Short "Herstory" Women and Education Women and Work Women and Work in New Times Conclusion: Transnational Feminist Activism and Cross Border Articulations Chapter 4: Gender, Knowledge and "New" Work Gender in the Globalization Debate Development, Gender and Macro/Micro-Analyses of Globalization Feminisms, Politics, Labels and Discourses on Gender Gender and Neoliberalism Gender, Technology and Globalizing Processes Gender, Knowledge, and "New" Work Part Three: Research Practices Chapter 5: Multi-sited Ethnography and Hybrid Spaces Seeking Entry Empirical Material Collection Designing research Practices The Field and Fieldwork in "Ethnographic" research Ethnographic Practices in Hybrid Environments Ethnography and Virtual Work: Other conceptions of "Field" Methodological Challenges Ethical Tensions in Research in Hybrid Settings Researching Women's Lives on and off Line Part Four: Literacy Practices in the "New" Workspaces of the Global South Chapter 6: Outsourcing as "Glocalization:" Material Practices and Fluid Workspaces The "Laborscape:" Continuities and Discontinuities in Geographies The Network and the Transformation of Work Glocalizing/hybridizing Labor Practices: Shaping Work Cultures Why Outsourcing?: Work, Gender and Identity in the 21st Century Ghana Work, Desire and the Imagination Chapter 7: Literacies of Outsourcing: "Scapes" and "Flows" of "New" Work Literacy, Self-making and the Co-construction of Cyber Workers Recruiting Cyber Workers: Aims, Values, and Realities of Literacies in Use Situated Literacies: Contexts and Practices Online Literacies Offline Literacies at Work Literacies and the Negotiation of Asymmetrical Power Relations Part Five: Conclusion-New Workplace Practices for New Times Chapter 8: The "New" World of Work: Women and Workplace Literacy Practices-A Social Practice Perspective Education, Knowledge and Work Implications of Networks Work and the Imagination: Of "Scapes" and "Flows" Is Globalized Work Empowering for the Women who Work at CTI and CDN? Policy and Practice: Some Implications Contributions of the Project Unfinished Business: Workplace Literacy and Globalization Representation and Legitimization: Nola's Question NOTES APPENDIX: A: RESEARCH QUESTIONS B: INTERVIEW GUIDE C: LETTER TO PARTICIPANTS D: CONSENT FORM E: SAMPLE FLOOR PLANS F: SAMPLE KEY WORDS G: SAMPLE PAY STUB BIBILIOGRAPHY INDEX ABOUT THE AUTHOR
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