While there are the major situations that have been getting mass media attention such as Maddoff's vast Ponzi scheme, the gutting of America's retirement funds, massive job layoffs, extensive home foreclosures and the whole Wall Street financial meltdown, it is the minor ways in which trust is broken each and every day that can be more insidious, because they are unintentional, accumulative, and often go unaddressed. In fact, the current ecomonic collapse, when looked at more closesly, is a result of many accumulative minor betrayals. When added up there was a major melt down impacting our…mehr
While there are the major situations that have been getting mass media attention such as Maddoff's vast Ponzi scheme, the gutting of America's retirement funds, massive job layoffs, extensive home foreclosures and the whole Wall Street financial meltdown, it is the minor ways in which trust is broken each and every day that can be more insidious, because they are unintentional, accumulative, and often go unaddressed. In fact, the current ecomonic collapse, when looked at more closesly, is a result of many accumulative minor betrayals. When added up there was a major melt down impacting our entire country and the world. This is a powerful example of the impact of accumulative betrayal and confirms the authors' over 17 years of research and practice: Minor unintentional forms of betrayal are the most pervasive in eroding working relationships, and ultimately, society. Betrayal is a natural element of relationships and human nature. It is going to occur. We are going to experience it. The book gives the reader permission to be human. It identifies betrayal as an opportunity for renewal instead of just a cause for destruction, and guides the reader through four core ideas: Trust is built and broken daily, When trust breaks down, relationships do not have to be history. Renewal is a function of taking responsibility. Courage and compassion are partners in the process of healing and renewal. When let down or even betrayed, people naturally respond with judgment, criticism and blame. This reflects the natural tendency to pull back, contract and to protect oneself. Responsibility is replaced with apathy and the cycle of distrust is fed. Courage and compassion are partners in the healing process because we need both in order to renew. It takes courage to not be overrun by our fear and compassion to give ourselves and others the benefit of the doubt. This new work acknowledges the critical need for rebuilding trust and provides practical guidance on rebuilding trust, healing and renewal.
Dr. Dennis and Dr. Michelle Reina are cofounders of the Reina Trust Building Institute. Their clients include American Express, AstraZeneca, Nokia, MillerCoors, the US Army Corps of Engineers, Harvard, Yale, and Walt Disney World. Their book Trust and Betrayal in the Workplace won a 2007 Nautilus Book Award and a 2008 Axiom Business Book Award. Dr. Dennis and Dr. Michelle Reina are cofounders of the Reina Trust Building Institute. Their clients include American Express, AstraZeneca, Nokia, MillerCoors, the US Army Corps of Engineers, Harvard, Yale, and Walt Disney World. Their book Trust and Betrayal in the Workplace won a 2007 Nautilus Book Award and a 2008 Axiom Business Book Award.
Inhaltsangabe
Preface Introduction: Betrayal Is Universal The Betrayal Continuum The Impact of Betrayal Betrayal: A Gift and a Teacher The Three Vantage Points The Seven Steps for Healing Step 1: Observe and Acknowledge What Happened When You Have Been Betrayed When You Have Betrayed Others When You Want to Help Others Rebuild Trust Step 2: Allow Feelings to Surface Ways to Surface Your Feelings When You Have Been Betrayed When You Have Betrayed Others When You Want to Help Others Rebuild Trust Step 3: Get and Give Support Ways to Get Support When You Have Been Betrayed When You Have Betrayed Others When You Want to Help Others Rebuild Trust Step 4: Reframe the Experience See the Bigger Picture Focus on Choices and Opportunities Identify the Lessons When You Have Been Betrayed When You Have Betrayed Others When You Want to Help Others Rebuild Trust Step 5: Take Responsibility Determine What Part You Own Take Action Realize What You Gain When You Have Been Betrayed When You Have Betrayed Others When You Want to Help Others Rebuild Trust Step 6: Forgive Yourself and Others Forgive Yourself Forgive Others When You Have Been Betrayed When You Have Betrayed Others When You Want to Help Others Rebuild Trust Step 7: Let Go And Move On Accept What Is So How You Know When You Are Ready to Move On Moving On Is Choosing to Act Differently Integrate and Celebrate When You Have Been Betrayed When You Have Betrayed Others When You Want to Help Others Rebuild Trust Conclusion: Renewing Confidence, Commitment, and Energy The Healing Journey The Outcome: Confidence, Commitment, and Energy Transforming Others’ Lives: Helping Rebuild Trust Notes Acknowledgments Index About the Authors Working with the Authors Trust Building® Resources
Preface Introduction: Betrayal Is Universal The Betrayal Continuum The Impact of Betrayal Betrayal: A Gift and a Teacher The Three Vantage Points The Seven Steps for Healing Step 1: Observe and Acknowledge What Happened When You Have Been Betrayed When You Have Betrayed Others When You Want to Help Others Rebuild Trust Step 2: Allow Feelings to Surface Ways to Surface Your Feelings When You Have Been Betrayed When You Have Betrayed Others When You Want to Help Others Rebuild Trust Step 3: Get and Give Support Ways to Get Support When You Have Been Betrayed When You Have Betrayed Others When You Want to Help Others Rebuild Trust Step 4: Reframe the Experience See the Bigger Picture Focus on Choices and Opportunities Identify the Lessons When You Have Been Betrayed When You Have Betrayed Others When You Want to Help Others Rebuild Trust Step 5: Take Responsibility Determine What Part You Own Take Action Realize What You Gain When You Have Been Betrayed When You Have Betrayed Others When You Want to Help Others Rebuild Trust Step 6: Forgive Yourself and Others Forgive Yourself Forgive Others When You Have Been Betrayed When You Have Betrayed Others When You Want to Help Others Rebuild Trust Step 7: Let Go And Move On Accept What Is So How You Know When You Are Ready to Move On Moving On Is Choosing to Act Differently Integrate and Celebrate When You Have Been Betrayed When You Have Betrayed Others When You Want to Help Others Rebuild Trust Conclusion: Renewing Confidence, Commitment, and Energy The Healing Journey The Outcome: Confidence, Commitment, and Energy Transforming Others’ Lives: Helping Rebuild Trust Notes Acknowledgments Index About the Authors Working with the Authors Trust Building® Resources
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