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True operational excellence is not about a method but a mindset . . . and a relentless pursuit of doing things better.

Produktbeschreibung
True operational excellence is not about a method but a mindset . . . and a relentless pursuit of doing things better.
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Autorenporträt
ANDREW MILLER is an operations expert whose clients include the Bank of Nova Scotia, McKesson Canada, 3M Canada, Mount Sinai Hospital, and other world-class institutions. Before starting his firm in 2006, he held senior consulting positions with IBM Business Consulting Services and PricewaterhouseCoopers Consulting.