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True operational excellence is not about a method but a mindset . . . and a relentless pursuit of doing things better.

Produktbeschreibung
True operational excellence is not about a method but a mindset . . . and a relentless pursuit of doing things better.
Autorenporträt
ANDREW MILLER is an operations expert whose clients include the Bank of Nova Scotia, McKesson Canada, 3M Canada, Mount Sinai Hospital, and other world-class institutions. Before starting his firm in 2006, he held senior consulting positions with IBM Business Consulting Services and PricewaterhouseCoopers Consulting.