Reengineering the Air Operations Center - Hardy, Paul R.
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This paper applies business reengineering techniques to develop and evaluate conceptual models for the AOC of the future. As opposed to seeking incremental process improvement through technology, business reengineering seeks radical improvement by discarding previously held assumptions and developing new organization and process structures. This approach was applied to define conceptual models for the AOC of the future. The first step entailed development of a vision, or end state, which described core mission environment requirements. This end state shaped the criteria for evaluating the…mehr

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Produktbeschreibung
This paper applies business reengineering techniques to develop and evaluate conceptual models for the AOC of the future. As opposed to seeking incremental process improvement through technology, business reengineering seeks radical improvement by discarding previously held assumptions and developing new organization and process structures. This approach was applied to define conceptual models for the AOC of the future. The first step entailed development of a vision, or end state, which described core mission environment requirements. This end state shaped the criteria for evaluating the current AOC model. The second step required selection of reengineering enablers that formed the basis of the model redesign. Through challenging the current paradigm for airpower command and control and leveraging technology, two models are proposed-a decentralized model and a centralized model. Finally, both proposed models were assessed using the AOC end state criteria. Although neither model fully complied with the desired end state criteria, both models posit a threefold improvement over today's AOC model. Given these results, further efforts to reengineer the AOC may offer the best path for realizing the AOC of the future.
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