Richard Heeks (ed.)

Reinventing Government in the Information Age

International Practice in IT-Enabled Public Sector Reform
Herausgeber: Heeks, Richard

• Gebundenes Buch

Produktbeschreibung

The studies cover all aspects of reform: efficiency decentralization, resource and performance management, marketisation, accountability and democratisation. An educators' guide is provided for those wishing to use the cases as the basis for individual or group training. Kim Viborg Andersen, Copenhagen Business School, Joan Ballantine, University of Warwick, Peter Benjamin, University of the Witwatersrand, Subhash Bhatnagar, Indian Institut

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Featuring practical guidance and analytical analysis, this work reviews the role of information systems in public sector reform and includes case studies from USA, UK, Europe and developing countries.

Produktdetails

• Verlag: Taylor & Francis Ltd (Sales)
• Seitenzahl: 408
• Erscheinungstermin: 27. Mai 1999
• Englisch
• Abmessung: 239mm x 166mm x 30mm
• Gewicht: 826g
• ISBN-13: 9780415190374
• ISBN-10: 0415190371
• Artikelnr.: 21749005

Autorenporträt

Richard Heeks

Inhaltsangabe

Introduction SECTION A 1. Reinventing Government in the Information Age 2.
Different approaches to Information Age reform 3. Understanding success and
failure in Information Age reform 4. Better information age reform:
reducing the risk of Information Systems failure SECTION B 5. Information
systems for improved performance management: Development approaches in the
US Public Agencies 6. Automating personnel records for improved management
of human resources: the experience of three African governments 7.
Evaluating information systems for decentralisation: Health management
reform in Ecuador SECTION C 8. Internet-enabled applications for local
government democratisation: Contradictions of the Swedish Experience 9.
Community development and democratisation through Information Technology:
Building the New South Africa 10. Information Technology's Impact on the
Quality of Democracy: Reinventing the 'Democratic Vessel' SECTION D 11.
Transforming accountability for government information technology projects:
The impact of new US legislation 12. Outsourcing and government information
technology strategy: Relevance of external consultant models in Barbados
13. Meeting training needs for information age reform: Shortcomings of
current training provision SECTION E 14. Strategic Information systems
planning 15. 16. Analysing performance information needs: Using framework
approaches in a UK Public Healthcare Organisation 17. Recruiting and
retaining information systems staff for Information Age reform Appendix