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Viewing the public as owners rather than customers of government, this book argues that better performance by public agencies requires active and responsible citizens as well as efficient organizations.

Produktbeschreibung
Viewing the public as owners rather than customers of government, this book argues that better performance by public agencies requires active and responsible citizens as well as efficient organizations.
Autorenporträt
Hindy Lauer Schachter is Professor of Management in the School of Industrial Management at New Jersey Institute of Technology. She is the author of Frederick Taylor and the Public Administration Community: A Reevaluation, also published by SUNY Press, and Public Agency Communication: Theory and Practice.