Remote Control: Housing Associations and E-Governance - Pearl, Martyn; Scanlon, Martina
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This report focuses on the use of technology to extend effective governance through remote access and electronic communication in housing associations. It also examines current practice in developing e-strategies, identifies good practice and considers the potential of ICT in enhancing service delivery, accountability and empowering residents.

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Produktbeschreibung
This report focuses on the use of technology to extend effective governance through remote access and electronic communication in housing associations. It also examines current practice in developing e-strategies, identifies good practice and considers the potential of ICT in enhancing service delivery, accountability and empowering residents.
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Autorenporträt
Martyn Pearl is Director of Housing Studies at Oxford Brookes University. He has researched extensively in the areas of housing management and asylum seekers. In addition to his academic experience, he also has a background in housing practice, including time as Assistant Director of Housing in a London Borough. He is currently Chair of an active housing association in Oxfordshire, a board member of Housing Potential UK and a fellow of the Chartered Institute of Housing. Martina Scanlon is a consultant with Aldbourne Associates, a long established management consultancy specialising in social housing. They have worked for over 150 organisations throughout England, Wales and Scotland - including the DTLR, quasi-government organisations, local authorities, housing associations and other voluntary organisations. Our areas of expertise include customer consultation and best value.