Victor Ho

Request E-mail Discourse in the Workplace

A Multi-perspective Analysis

• Broschiertes Buch

Produktbeschreibung

Successful communication in the workplace has attracted considerable attention from both academics and practitioners of various fields and professions. Making requests of colleagues of different ranks and cultural backgrounds clearly and tactfully is one of the essential skills for successful workplace communication. This book sketches a challenging multi-perspective framework for analysing request e-mails exchanged among professionals in the workplace. It discusses the ways e-mail senders could effect request compliance and achieve other purposes like constructing desirable personal identities and managing rapport. This book will be an essential text for all students of professional communication, discourse analysis, and systemic functional grammar. It will also be an excellent reference for professionals who need to communicate with others via e-mails.

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Produktdetails

• Verlag: LAP LAMBERT Academic Publishing
• Seitenzahl: 360
• Erscheinungstermin: 31. Mai 2011
• Englisch
• Abmessung: 220mm x 150mm x 22mm
• Gewicht: 554g
• ISBN-13: 9783844383928
• ISBN-10: 3844383921
• Artikelnr.: 33576759

Autorenporträt

Victor Ho se doctoró en Lingüística en la Universidad Macquarie de Australia. Es profesor de inglés en la Universidad Baptista de Hong Kong. Sus intereses de investigación incluyen la comunicación profesional, el análisis del discurso, la gramática funcional y la pragmática. Ha publicado en el Journal of Pragmatics, Text & Talk y Discourse Studies.