This book is the 3rd volume in the Resilient Health Care series. Resilient health care is a product of both the policy and managerial efforts to organize, fund and improve services, and the clinical care which is delivered directly to patients.
This book is the 3rd volume in the Resilient Health Care series. Resilient health care is a product of both the policy and managerial efforts to organize, fund and improve services, and the clinical care which is delivered directly to patients.
Jeffrey Braithwaite, BA, MIR (Hons), MBA, DipLR, PhD, FAIM, FCHSM,
Inhaltsangabe
Preface Editors Contributors Prologue: Why Do Our Expectations of How Work Should Be Done Never Correspond Exactly to How Work Is Done? Towards a Resilient and Lean Health Care The Jack Spratt Problem: The Potential Downside of Lean Application in Health Care - A Threat to Safety II Recovery to Resilience: A Patient Perspective Is System Resilience Maintained at the Expense of Individual Resilience? Challenges in Implementing Resilient Health Care Exploring Ways to Capture and Facilitate Work-as-Done That Interact with Health Information Technology Resilience Work-as-Done in Everyday Clinical Work Understanding Resilient Clinical Practices in Emergency Department Ecosystems Reporting and Learning: From Extraordinary to Ordinary Reflections on Resilience: Repertoires and System Features Power and Resilience in Practice: Fitting a 'Square Peg in a Round Hole' in Everyday Clinical Work Modelling Resilience and Researching the Gap between Work-as-Imagined and Work-as-Done Simulation: Closing the Gap between Work-as-Imagined and Work-as-Done Realigning Work-as-Imagined and Work-as-Done: Can Training Help? Resilient Procedures: Oxymoron or Innovation? Conclusion: Pathways Towards Reconciling WAI and WAD References Index
Preface Editors Contributors Prologue: Why Do Our Expectations of How Work Should Be Done Never Correspond Exactly to How Work Is Done? Towards a Resilient and Lean Health Care The Jack Spratt Problem: The Potential Downside of Lean Application in Health Care - A Threat to Safety II Recovery to Resilience: A Patient Perspective Is System Resilience Maintained at the Expense of Individual Resilience? Challenges in Implementing Resilient Health Care Exploring Ways to Capture and Facilitate Work-as-Done That Interact with Health Information Technology Resilience Work-as-Done in Everyday Clinical Work Understanding Resilient Clinical Practices in Emergency Department Ecosystems Reporting and Learning: From Extraordinary to Ordinary Reflections on Resilience: Repertoires and System Features Power and Resilience in Practice: Fitting a 'Square Peg in a Round Hole' in Everyday Clinical Work Modelling Resilience and Researching the Gap between Work-as-Imagined and Work-as-Done Simulation: Closing the Gap between Work-as-Imagined and Work-as-Done Realigning Work-as-Imagined and Work-as-Done: Can Training Help? Resilient Procedures: Oxymoron or Innovation? Conclusion: Pathways Towards Reconciling WAI and WAD References Index
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