Peggy Salvatore

Retaining Expert Knowledge

What to Keep in an Age of Information Overload

• Gebundenes Buch

Produktbeschreibung

This book explores the problem of the loss of corporate expertise. It explains how to meet the challenge of capturing hard-to-replicate knowledge, skills and attitudes from legacy employees and packaging it in a way to reach new generations of workers.

---

Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.

Produktdetails

• Verlag: CRC Press
• Seitenzahl: 234
• Erscheinungstermin: 1. Mai 2018
• Englisch
• Abmessung: 234mm x 156mm x 14mm
• Gewicht: 508g
• ISBN-13: 9781138296367
• ISBN-10: 1138296368
• Artikelnr.: 52642960

Autorenporträt

Peggy Salvatore is a business writer, author, and training consultant working with organizations to help them preserve valuable corporate assets. She has a BA in journalism from Temple University and an MBA with a concentration in strategy and economics from New York Institute of Technology.

Inhaltsangabe

Part 1: The Outflow of Corporate Knowledge. 1. The Largest Generation
Leaves a Gap. 2. Prioritize Your Corporate Assets. 3. Succession Planning
with Your SMEs. 4. The Experts' Discernment. Part 2: Knowledge Management
in the Age of Exponential Technological Advances. 5. Collection, Storage,
and Delivery Challenges for Capturing Expertise. 6. Creating a Tech Plan
for Capturing Expertise. 7. The Benefits of Terrific Technology. 8.
Assessing Future Learning Needs in An Age of Industrial Dislocation. Part
3: The Nature of Expertise and the Art of Managing Experts. 9. The Nature
of Expertise. 10. Knowledge Capture Using Experts within the Proven ADDIE
Framework. 11. Managing the 10 Types of Experts. 12. Tips, Tools, and
Checklists for Wrangling Experts. 13. Experts of the Future.