Patricia Pulliam Phillips, Jack J. Phillips, Klaas Toes

Return on Investment in Training and Performance Improvement Programs

• Broschiertes Buch

Produktbeschreibung

The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world.

Produktdetails

• Verlag: Taylor & Francis Ltd
• 3 ed
• Seitenzahl: 412
• Erscheinungstermin: 31. Mai 2024
• Englisch
• Abmessung: 234mm x 156mm x 27mm
• Gewicht: 654g
• ISBN-13: 9781032754048
• ISBN-10: 1032754044
• Artikelnr.: 69790116

Autorenporträt

Patricia Pulliam Phillips, PhD, CEO of ROI Institute, an award-winning author, coach, and thought leader in measurement, evaluation, and human capital analytics, leads the global implementation of the ROI Methodology. Jack J. Phillips, PhD, chairman of ROI Institute, is a world-renowned thought leader in the field of human resources. His proprietary ROI Methodology is the most applied measurement approach worldwide. Klaas Toes, MSc, founder and director of ROI Institute Europe, is a sought-after speaker, respected author, and experienced pioneer in the human capital, people analytics, and leadership fields.

Inhaltsangabe

1. Measuring the Return on Investment in Training and Performance
Improvement 2. The ROI Methodology 3. Collect Data 4. Isolate the Effects
of Training 5. Convert Data to Monetary Benefits 6. Capture Costs of the
Program 7. Calculate the Return on Investment 8. Identify Intangible
Measures 9. ROI Forecasting 10. How to Communicate and Leverage Results 11.
Implementation Issues