Revolutionizing Business Operations - Saldanha, Tony; Passerini, Filippo
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"A key purpose of this book is to introduce a fundamentally different approach to business transformation. It is fascinating to see that without exception, all existing publications on business process transformation don't just foster the one-time deal approach, but also take a sequential, step by step design (i.e., start with business strategy, then assess the landscape of current transformation projects in the company, then create a portfolio of ideas/projects, then execute with the latest methods like Agile, then finally, plan to make the new culture systemic). If we were to draw an…mehr

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"A key purpose of this book is to introduce a fundamentally different approach to business transformation. It is fascinating to see that without exception, all existing publications on business process transformation don't just foster the one-time deal approach, but also take a sequential, step by step design (i.e., start with business strategy, then assess the landscape of current transformation projects in the company, then create a portfolio of ideas/projects, then execute with the latest methods like Agile, then finally, plan to make the new culture systemic). If we were to draw an analogy, this would be like the national economic development approaches of the old 5-year plans made famous by Soviet Union planners in the previous century. As it turned out, the real-world, occasionally chaotic but dynamic, open market, capitalism-based plans fared much better. The equivalent in business process change is "Dynamic Business Transformation." There is a need for a dynamic, living model for constant, ongoing process evolution and optimization. The Dynamic Business Transformation model achieves that. It addresses the issue because it gets to the root causes underlying the recurring obsolescence of work processes. First, even the best work process design can get stale if it does not constantly compare itself with the most disruptive new ideas across companies, and more importantly across industries. Second, functional work processes tend to be optimized within their own siloes. That leads to sub-optimization at an end-to-end level. And finally, unless there is a disciplined methodology to organically drive this constant re-optimization to every person in the operation, it leads to the jerky fits-and-starts model of business transformation"--
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Autorenporträt
Tony Saldanha is cofounder and CEO of Inixia, an organization dedicated to professionalizing and transforming business services. During a 27-year career at Procter & Gamble, Tony ran IT and GBS (Global Business Services) in every region of the world, helping create a multi-billion dollar best-in-class operation. He was named to Computerworld’s Premier 100 IT Professionals list in 2013. He is a sought-after thought leader and speaker on GBS and IT. His other activities include angel investing, advising non-profits and venture capitalists and start-up companies, and starting up technology companies of his own. Filippo Passerini is cofounder and President of Inixia. He started and led one of the world’s first shared service organizations at Procter & Gamble. He has served as an advisor, board member, and operating executive at several companies, including The Carlyle Group, Mars Company, United Rentals, McKinsey & Company, and the Estée Lauder Company. He also has served as adjunct professor at the University of Toronto’s Rotman School of Management, is a visiting Professor for the Politecnico di Milano School of Management, and a Professor in Residence at Columbia University. He is a member of the CIO Hall of Fame.