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This book applies relational dialects to risk and crisis communication to show how organizations handle stress and tensions with stakeholders and the public. Its novel use of interpersonal theory, which describes how couples face tensions as they maintain their relationship, is exemplified through seven case studies that focus on a common tension.

Produktbeschreibung
This book applies relational dialects to risk and crisis communication to show how organizations handle stress and tensions with stakeholders and the public. Its novel use of interpersonal theory, which describes how couples face tensions as they maintain their relationship, is exemplified through seven case studies that focus on a common tension.
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Autorenporträt
Robert S. Littlefield is professor in the Department of Communication at North Dakota State University. Timothy L. Sellnow is professor in the Nicholson School of Communication at the University of Central Florida.