Road Passenger Transport Management - Francis, Tony; Hurdle, David
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Road passenger transport management is an important role, involving the planning and coordinating of passenger transport operations, including routes and schedules. Managers ensure that passengers reach their destinations safely, on time and in the most cost-effective way. Road Passenger Transport Management covers all the essential tasks a transport manager is expected to master. Road Passenger Transport Management provides tips and tools for working with customers, planning routes and scheduling delivery times, as well as managing a team of supervisors, administration staff and drivers. The…mehr

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Produktbeschreibung
Road passenger transport management is an important role, involving the planning and coordinating of passenger transport operations, including routes and schedules. Managers ensure that passengers reach their destinations safely, on time and in the most cost-effective way. Road Passenger Transport Management covers all the essential tasks a transport manager is expected to master. Road Passenger Transport Management provides tips and tools for working with customers, planning routes and scheduling delivery times, as well as managing a team of supervisors, administration staff and drivers. The authors include guidelines for coordinating staff training and arranging vehicle maintenance, MOTs and tax payments, as well as organizing vehicle replacements and managing contracts and developing new business. This is a contributed book, with expertise shared from well-known academics and practitioners who have spent many years in the passenger transport field. The tools and case studies in this vital new guide will enable readers to learn new skills or build on existing expertise. Online supporting resources include sample performance reports and target assessment forms.
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Autorenporträt
Anthony Francis is a consultant providing support to the public transport industry, having worked for both local and central government, as well as in the industry itself, in a variety of senior roles. He started work with London Transport (now Transport for London) and through subsequent appointments in bus operating, commercial and legal appointments moved to the then National Bus Company. He then became involved with the development of the National Express coach network, before moving to Kent County Council, becoming, in due course, Head of Passenger Transport Services. In this position, he successfully developed partnerships between bus operators, local authorities and other involved stakeholders, including the concept of 'total transport', where services are designed for a variety of community needs. He worked closely with the Education and Health Services to identify where their travel needs could efficiently be planned and incorporated into the wider transport network. This led to a move to Arriva where the link between operator and the local authorities was strengthened. He then took an appointment with the Strategic Rail Authority and subsequently to the Department for Transport.