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COVID-19 has become an infectious disease that has affected humanity as much as the Black Death, changing society, economy, and culture. The era of 'New Normal' has arrived, with restrictions on entry and exit, such as communications and exchanges between countries. COVID-19 has changed society, economy, and culture, with the home becoming the center of the economy and the threat of survival from COVID-19 accelerating cloud transition. This book aims to help readers understand how sales leaders, teams, and members should change and develop their capabilities when sales are being made non-face-to-face.