Penny Tremblay

Sandbox Strategies for the New Workplace

Conflict Resolution from the Inside Out

• Gebundenes Buch

Produktbeschreibung

Provides a system to help professionals embrace and even welcome conflict with coworkers, bosses, clients, and others, by introducing the PLAY NICE sandbox strategy for dealing with conflict in a post-pandemic world.

Produktdetails

• Verlag: Rowman & Littlefield Publishers
• Seitenzahl: 184
• Erscheinungstermin: 15. Juni 2023
• Englisch
• Abmessung: 216mm x 142mm x 18mm
• Gewicht: 363g
• ISBN-13: 9781538170212
• ISBN-10: 1538170213
• Artikelnr.: 66353827

Autorenporträt

Penny Tremblay has served organizations for decades with corporate training, mediation, and restorative workplace success, and circulates a weekly online Leadership Tip to over 2000 subscribers. After earning her Advanced Mediation certificate from Harvard's Program on Negotiation, and founding the Tremblay Leadership Center, she developed the Sandbox System(TM) to help work teams turn the high cost of conflict into peace, productivity, and profit. She was voted the Best Motivational Speaker in Ontario. Visit her online at www.pennytremblay.com.

Inhaltsangabe

Why Conflict Surfaces in Most Workplaces
Chapter 1 - Position Yourself
Chapter 2 - Lighten Your Load
Chapter 3 - Actively Listen
Chapter 4 - Your WHY
Chapter 5 - Nurture Relationships
Chapter 6 - Include Everyone
Chapter 7 - Challenge Conflict
Chapter 8 - Empathize
Keeping These Eight Strategies Top of Mind
Index / Bibliography
Acknowledgements
About the Author and PLAY NICE Programs for the Workplace
Foreword by Samuel Dinnar, Harvard Business School professor