Polite and respectful behavior is vanishing from our world today. Bullying, hostile and polarizing political interactions, tasteless and tactless comments delivered without discretion, everyone talking at once but nobody listening we are treating one another badly in our day-to-day lives and our relationships are fragmenting and deteriorating as a result. It doesn't have to be this way. Sara Hacala, a certified etiquette and protocol consultant, offers guidance that goes beyond the hollow or artificial display of proper manners and good conduct. She presents civility as a mind-set that…mehr
Polite and respectful behavior is vanishing from our world today. Bullying, hostile and polarizing political interactions, tasteless and tactless comments delivered without discretion, everyone talking at once but nobody listening we are treating one another badly in our day-to-day lives and our relationships are fragmenting and deteriorating as a result. It doesn't have to be this way. Sara Hacala, a certified etiquette and protocol consultant, offers guidance that goes beyond the hollow or artificial display of proper manners and good conduct. She presents civility as a mind-set that encompasses values and attitudes that help us embrace our shared humanity and society. She taps the wisdom of ancient spiritual luminaries as well as the latest social science research to provide fifty-two practical ways we can reverse the course of incivility and create a more enriching, pleasant place to live. Whether in our interpersonal lives, the workplace, our schools, or the world at large
Sara Hacala, a frequent speaker around the United States on the topic of civility, is president of Sara Hacala & Associates LLC, which provides full-service training and seminars in all aspects of business etiquette, manners and civility for corporate personnel, university students and individuals. She is author of Saving Civility: 52 Ways to Tame Rude, Crude and Attitude for a Polite Planet. She also works in high schools with "at-risk" students, teaching vital interpersonal skills to help them access the business arena and increase their opportunities for success. A world traveler and consummate hostess, she is a graduate of the Protocol School of Washington.
Inhaltsangabe
Introduction The Rise of Rude, Crude, and Attitude: How We're All Part of the Problem How Rude Can You Be? The Disconnect Incivility Bites The Polite Planet Action Guide: How You Can Be Part of the Solution 1. Know Who You Are 2. Live in the Present Moment 3. Smile 4. See Yourself as Others See You 5. Sharpen Your Social Antenna 6. Respect the Boundaries of Others 7. Listen Up 8. Discern the Right Meaning 9. Strike a Tone 10. Recognize the Power of Words 11. Hold Your Tongue 12. Resist Rhetoric 13. Disagree Agreeably 14. Keep a Negotiation on Track 15. Don't Burn Bridges 16. Set Your Moral Compass 17. Build Trust 18. Strive for Truth 19. Take the High Road 20. Laugh at Least Once a Day 21. Just Be Nice! 22. Cultivate Optimism 23. Embrace Kindness 24. Live Generously 25. Practice Gratitude 26. Embody Enough 27. Adapt Adeptly 28. Practice Patience 29. Drive Gently on the Road 30. Pick Your Battles Wisely 31. Remember What Your Mother Taught You 32. Teach Your Children Well 33 Bring Back the Magic 34. Mind Your Cybermanners 35. Time It Right 36. Delight Your Host, Please Your Guest 37. Dress to Fit 38. Apologize 39. Learn to Forgive 40. Celebrate Diversity 41. Travel Often and Well 42. Consider Your Fellow Travelers 43. Practice Nonviolence 44. Judge Not Thy Neighbor 45. Play Fair and Everyone Wins 46. Put All Hands on Deck 47. Choose Your Heroes Wisely 48. Enhance Your Likeability 49. Work at Workplace Civility 50. Grow a Very Big Heart 51. Reel in What's Real 52. Plant a Seed A Call to Action Plea for a Polite Planet Acknowledgments Notes References
Introduction The Rise of Rude, Crude, and Attitude: How We're All Part of the Problem How Rude Can You Be? The Disconnect Incivility Bites The Polite Planet Action Guide: How You Can Be Part of the Solution 1. Know Who You Are 2. Live in the Present Moment 3. Smile 4. See Yourself as Others See You 5. Sharpen Your Social Antenna 6. Respect the Boundaries of Others 7. Listen Up 8. Discern the Right Meaning 9. Strike a Tone 10. Recognize the Power of Words 11. Hold Your Tongue 12. Resist Rhetoric 13. Disagree Agreeably 14. Keep a Negotiation on Track 15. Don't Burn Bridges 16. Set Your Moral Compass 17. Build Trust 18. Strive for Truth 19. Take the High Road 20. Laugh at Least Once a Day 21. Just Be Nice! 22. Cultivate Optimism 23. Embrace Kindness 24. Live Generously 25. Practice Gratitude 26. Embody Enough 27. Adapt Adeptly 28. Practice Patience 29. Drive Gently on the Road 30. Pick Your Battles Wisely 31. Remember What Your Mother Taught You 32. Teach Your Children Well 33 Bring Back the Magic 34. Mind Your Cybermanners 35. Time It Right 36. Delight Your Host, Please Your Guest 37. Dress to Fit 38. Apologize 39. Learn to Forgive 40. Celebrate Diversity 41. Travel Often and Well 42. Consider Your Fellow Travelers 43. Practice Nonviolence 44. Judge Not Thy Neighbor 45. Play Fair and Everyone Wins 46. Put All Hands on Deck 47. Choose Your Heroes Wisely 48. Enhance Your Likeability 49. Work at Workplace Civility 50. Grow a Very Big Heart 51. Reel in What's Real 52. Plant a Seed A Call to Action Plea for a Polite Planet Acknowledgments Notes References
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