Savvy Conversations - Harvey, Sarah
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This book brings together the most compelling human psychology and communications research into a no-nonsense, practical framework and easy-to-understand model you can apply immediately. It shows you exactly how to have the right conversations, in the right way, at the right time. Yet Savvy Conversations is so much more than how to handle difficult conversations. It's about creating workplaces and relationships that get the best from people and help people to be their best selves. It's about creating organisational cultures that are highly successful, thriving and positive places to be, one…mehr

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Produktbeschreibung
This book brings together the most compelling human psychology and communications research into a no-nonsense, practical framework and easy-to-understand model you can apply immediately. It shows you exactly how to have the right conversations, in the right way, at the right time. Yet Savvy Conversations is so much more than how to handle difficult conversations. It's about creating workplaces and relationships that get the best from people and help people to be their best selves. It's about creating organisational cultures that are highly successful, thriving and positive places to be, one savvy conversation at a time. Some conversations are hard. Some people are difficult. Having the right knowledge and practical understanding to have the conversations you want or need to have, even when that may be a difficult discussion, is a vital skill. Conversations are how we connect with others, how we learn, how we share information, how we inspire others and how we deliver results. This book will help you to: Lead high-performing teams made up of talented individuals who work collaboratively for the greater good. Through better day-to-day conversations you can avoid stressful conflict and give high-quality feedback that's gratefully received. You can build an entire workforce that values one-to-ones and performance reviews because they are meaningful, supportive, developmental and motivational. In other words, through day-to-day savvy conversations you can get the results you need and at the same time build and maintain positive working relationships.
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Autorenporträt
Sarah est devenue éditrice après de nombreuses années de travail en tant que libraire, chroniqueuse et critique. Elle a également enseigné des cours d'écriture, d'édition et de publication. Sarah a été éditrice chez Orca Book Publishers pendant treize ans avant de prendre sa retraite (semi-) pour devenir éditrice indépendante. Elle est également l'auteure d'une douzaine de livres pour jeunes lecteurs (du livre cartonné au YA). Lorsqu'elle ne lit pas, n'écrit pas ou n'édite pas, Sarah court après ses trois petits-enfants, fait du yoga (pour contrer les effets de la course après de petits enfants), se promène, dessine et médite.
Sarah Harvey
© Sarah Harvey