Over the years scholars have conducted research to
demonstrate qualities needed by a manager to
achieve success (Proehl, 1997). These studies have
identified qualifications, experience and
achievements as the common tools contributing to
success. Teamwork has emerged as a managerial
concept as individuals can't possibly carry out the
range of skills and functions needed for success.
Therefore, a team of individuals can be more
effective than an individual due to their
combination of strengths (Proehl, 1997). The purpose
of the research is to identify the attributes and
characteristics of senior management teams, at both
the individual and team level in a hospitality
environment, that impact upon team performance.
Given the changing environment in which hospitality
organisations operate, there is a continuing need
for managers to develop, progress and embrace change
(Gilmore, 1998). At the same time, there is a need
to further explore team composition and how roles of
team members impact on team performance (Belbin,
1996).
demonstrate qualities needed by a manager to
achieve success (Proehl, 1997). These studies have
identified qualifications, experience and
achievements as the common tools contributing to
success. Teamwork has emerged as a managerial
concept as individuals can't possibly carry out the
range of skills and functions needed for success.
Therefore, a team of individuals can be more
effective than an individual due to their
combination of strengths (Proehl, 1997). The purpose
of the research is to identify the attributes and
characteristics of senior management teams, at both
the individual and team level in a hospitality
environment, that impact upon team performance.
Given the changing environment in which hospitality
organisations operate, there is a continuing need
for managers to develop, progress and embrace change
(Gilmore, 1998). At the same time, there is a need
to further explore team composition and how roles of
team members impact on team performance (Belbin,
1996).