Karl Stoeckl

Service clubs and building trust

Organisational components and the development of intra-organisational trust: a multiple case study

• Broschiertes Buch

Produktbeschreibung

Service clubs fulfil, in many ways, responsibilities that by law would be the responsibility of the government. Within a dogmatic system with stronger social ties, such as the one found in these clubs, there is a fundamental feeling: TRUST. This study investigates the relationship between organisational components (people, strategies, processes, policies/patterns of behaviour and values/culture) and the development of trust in these third sector organisations. The research had a qualitative approach, consisting of a case study as the method of investigation, taking as units of analysis three service clubs, representing the Lions Club, the Rotary Club and the Masonic Lodges. In this context, the research analyses trust, seeking to verify its development and its importance in the relationships between the participants of each club. Despite some similarities, each of the clubs has different conceptions of what trust is and how it develops. It is during the reading of the text that the reader will discover how this trust is built and its influence on the members of each organisation.

Produktdetails

• Verlag: Our Knowledge Publishing
• Seitenzahl: 72
• Erscheinungstermin: 23. Oktober 2023
• Englisch
• Abmessung: 220mm x 150mm x 5mm
• Gewicht: 125g
• ISBN-13: 9786206589358
• ISBN-10: 6206589358
• Artikelnr.: 69197344

Autorenporträt

Maîtrise en administration, stratégies et organisations de l'UFPR - Université fédérale du Paraná ; diplôme de troisième cycle en administration stratégique (UNIPAR) ; diplôme de troisième cycle - MBA en gestion industrielle (SENAI) ; diplôme en administration avec spécialisation en commerce extérieur (UNIFOZ). Expertise dans les domaines de la gestion stratégique et du commerce extérieur.