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Produktdetails
  • Verlag: Beall Research
  • Seitenzahl: 94
  • Erscheinungstermin: 5. August 2020
  • Englisch
  • Abmessung: 216mm x 279mm x 6mm
  • Gewicht: 322g
  • ISBN-13: 9781087903798
  • ISBN-10: 1087903793
  • Artikelnr.: 60076396
Autorenporträt
Steven is Chief Service Designer and co-founder of the International Service Design Institute, a professional development organization for service designers. He has decades experience buillding and improving services, Lines of Service (LOS), across nearly every economic sector, earning clients and employers more than $2B in traceable revenue. Steven earned a master's business degree from Johns Hopkins University; a public affairs/journalism master's degree from American University; and an international relations bachelor's degree from Syracuse University. He grew up in Geneva, Switzerland.