Steven J Slater, Naomi Lantzman

Broschiertes Buch

Service Design Models, Tools and Templates

Beschreibung

Collection of service design models and tools from service design textbooks: The Apprentice, The Journeyman, and The Master

Autor

Steven J. Slater is service designer who has for more than 30 years been building lines of service across multiple sectors: non-profit, energy and utilities, oil and gas, consumer packaged goods, public sector transportation and defense, professional services, hospitality and technology.

Produktdetails

• Verlag: International Service Design Institute, Inc.
• Seitenzahl: 94
• Erscheinungstermin: 1. März 2019
• Englisch
• Abmessung: 216mm x 279mm x 6mm
• Gewicht: 322g
• ISBN-13: 9781795720007
• ISBN-10: 179572000X
• Artikelnr.: 57169104