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Collection of service design models and tools from service design textbooks: The Apprentice, The Journeyman, and The Master

Produktbeschreibung
Collection of service design models and tools from service design textbooks: The Apprentice, The Journeyman, and The Master
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Autorenporträt
Steven J. Slater is service designer who has for more than 30 years been building lines of service across multiple sectors: non-profit, energy and utilities, oil and gas, consumer packaged goods, public sector transportation and defense, professional services, hospitality and technology.