The East-African country of Kenya registers a significant decline in the utilization of sexual and reproductive health (SRH) services particularly in rural areas. Issues relating to sexual and reproductive health often give rise to feelings of shame among clients; hence health personnel dealing with these issues or providing counselling need to do so with a focus on ensuring respect and dignity. How much does the behaviour of health personnel affect utilization of services? To what extend is health personnel subject to socio-cultural factors and in what way does this affect the contact with clients? How can the current situation and the related health provision for the population be improved? The author Sandra Jeschke defined gaps in the behaviour of health personnel and its effects on patients. The data analysis and description of study results are followed by suggestions for effective personnel management taking into account the traditional, religious and cultural peculiaritiesthat exist in Kenya. The book targets scientists in the multidisciplinary area of public health, decision makers involved in the human resource sector of health services, and the interested public.