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Lean six sigma is today's leading technique to maximize production efficiency and maintain control over each step in the managerial process. With this book , you'll discover how to propel your organization to new levels of competitive success. In this book, you will learn: ¿ What exactly is lean six sigma ¿ Basics of lean thinking and acting ¿ How to get certified for lean six sigma ¿ Step-by-step implementation practices ¿ How to improve customer satisfaction ¿ Lean six sigma roles and management ¿ The 5s system - pros and cons ¿ And so much more! Lean and six sigma, referenced as lean sigma for brevity throughout this publication, is no longer a tool to gain a competitive advantage rather a key success factor.