Christina E Newhill, Elizabeth A Mulvaney, Bobby F Simmons
Skill Development for Generalist Practice
Exercises for Real-World Application
Christina E Newhill, Elizabeth A Mulvaney, Bobby F Simmons
Skill Development for Generalist Practice
Exercises for Real-World Application
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Highly practical guidebook to help the student reflect on the diverse client settings that social workers encounter in their practices.
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Highly practical guidebook to help the student reflect on the diverse client settings that social workers encounter in their practices.
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Produktdetails
- Produktdetails
- Verlag: Sage Publications
- Seitenzahl: 248
- Erscheinungstermin: 15. März 2019
- Englisch
- Abmessung: 277mm x 216mm x 15mm
- Gewicht: 590g
- ISBN-13: 9781506384887
- ISBN-10: 1506384889
- Artikelnr.: 53610972
- Verlag: Sage Publications
- Seitenzahl: 248
- Erscheinungstermin: 15. März 2019
- Englisch
- Abmessung: 277mm x 216mm x 15mm
- Gewicht: 590g
- ISBN-13: 9781506384887
- ISBN-10: 1506384889
- Artikelnr.: 53610972
Christina E. Newhill earned a PhD in social welfare from the University of California, Berkeley; a master's degree in social work from Syracuse University; and a BA in sociology from the State University of New York, Binghamton. Dr. Newhill is Professor of Social Work with a joint appointment with the Clinical and Translational Science Institute, and teaches in the MSW and Ph.D. programs. In 2008, she received the Chancellor's Distinguished Teaching Award, Pitt's highest teaching honor. Professor Newhill's primary research interests are community mental health services, the psychosocial treatment of individuals with serious and persistent mental illness, and improving the assessment of violent behavior. She is currently examining the relationship of borderline personality disorder and emotion-regulation problems with the expression of aggression and violence. Newhill has more than 10 years of community mental health practice experience, primarily in psychiatric emergency and inpatient settings. She has conducted training workshops on client violence and social worker safety at the local, state, and national levels for many years and authored "Client violence in social work practice: Prevention, intervention and research", published in 2003 by Guilford Press and recently translated into Chinese and Korean. Her new book entitled "Interventions for serious mental disorders: Working with individuals and their families" was published by Pearson/Allyn & Bacon in January, 2014. She is currently working on two additional books: the first is a concise guide for risk assessment and social worker safety under contract with NASW Press, and the second (with Irene H. Frieze, Ph.D.) addresses understanding the dynamics of violence in close relationships. Professor Newhill is a licensed clinical social worker in California and Pennsylvania.
Introduction for Students
Chapter 1: Introductory Exercises
Exercise 1.1: Defining Generalist Social Work Practice
Exercise 1.2: Why pursue social work?
Exercise 1.3: What will you bring to the class?
Chapter 2: The Purpose and Nature of Generalist Social Work Practice
Definition of Generalist Social Work Practice
Social Work: Key Concepts and Definitions
Exercise 2.1: Ways of Helping
The Eco-Map
Exercise 2.2: Creating an Eco-map
The Generalist Helping Process
Exercise 2.3: Understanding the Generalist Helping Process
Chapter 3: Working with Diverse Clients Using Cultural Competence and
Humility
The NASW Standards
Exercise 3.1: An Exploratory Values Clarification Exercise Addressing
[Vulnerable Population X]
Individuals With Disabilities
Exercise 3.2: An Exploratory Values Clarification Exercise Addressing
Individuals with Disabilities
Exercise 3.3: Rank Order-A Values Clarification Exercise Addressing
Disabilities
Exercise 3.4: Working With Individuals With Intersectional Identities by
Employing Cultural Understanding and Cultural Humility: Three Case Analyses
Chapter 4: Understanding Values and Ethics
Definitions: Ethical Dilemma vs. Ethical or Clinical Challenge
Exercise 4.1: Discussion Questions
The Process of Values Clarification as Preparation for Practice
Exercise 4.2: Rank Order
Exercise 4.3: Exploring Your Values
Exercise 4.4: Operationalizing the Core Values of Social Work
Exercise 4.5: Values Application and Decision Making
Self-Determination vs. Paternalism
Summary of Ethical Decision-Making Guidelines
Exercise 4.6: The Ethics Debate
Exercise 4.7: Resolving Ethical Dilemmas
Chapter 5: Communicating: Empathy and Authenticity
Key Concepts for Discussion
Exercise 5.1: Developing Empathy and Rapport
Exercise 5.2: "Of Course I Want To help You"
Exercise 5.3: Handling Challenges in Rapport Building: Content-to-Process
Shifting
Technology and Communication
Exercise 5.4: Some Tech Play
Chapter 6: Communicating: Verbal Following/Active Listening Skills
Fundamentals of Communication and Feedback
Furthering, Paraphrasing, Closed-Ended Responses, and Open-Ended Responses
Exercise 6.1: Closed- vs. Open-Ended Interview
Seeking Concreteness, Summarizing, and Focusing
Exercise 6.2: Seeking Concreteness
Exercise 6.3: Blending Open-Ended, Closed-ended, Empathic, and Concrete
Responses to Maintain Focus
Interpretation, Additive Empathy, and Confrontation
Exercise 6.4: Additive Empathy, Interpretation, and Confrontation
Engaging Clients With Mobile and Digital Technology
Chapter 7: Multidimensional Client Assessment
Key Concepts and Definitions
Exercise 7.1: Where Should We Start, Mr. M?
Exercise 7.2: The Assessment of Antonia
Exercise 7.3: Addressing Multidimensional Assessment, Mr. B
Identifying Skills and Strengths From a Bio-Psycho-Social-Spiritual
Perspective
Exercise 7.4: Creating a Culturally Relevant Multidimensional Assessment
Eco-Map for Mr. B
Exercise 7.5: The Role of Culture in an Initial Assessments
Exercise 7.6: Screening for Depression and Suicide
Home Assessments and Safety: The Home Visit
Exercise 7.7: A Student's First Solo Home Visit
Generalist Social Work Assessments
Exercise 7.8: Comparison of Generalist Assessments
Chapter 8: Developing and Negotiating SMART Client Goals And Formulating a
Contract
Formulating and Negotiating Goals: Key Concepts and Definitions
Exercise 8.1: Specifying Global Goals
Exercise 8.2: Translating Goals Into Action
Exercise 8.3: Elements of the Plan Worksheet
Exercise 8.4: Goal or Objective Worksheet?
Formulating a Contract
Exercise 8.5: Going Beyond the Goals to Create the Contract
Chapter 9: Understanding Family Functioning
Definitions and Key Concepts
Exercise 9.1: Exploring Family Roles, Rules, Patterns, and Culture
Family Development: A Dominant Culture View of the Family Life Cycle
Exercise 9.2: Identifying Family Life Cycle Stages
Family Engagement and Interventions
Exercise 9.3: Analyzing an Initial Family Interview
Exercise 9.4: Exploring Family Patterns and Structure Using a Genogram
Chapter 10: Working with Groups
Definitions and Group Types
Group Life Cycle
Exercise 10.1: Group Type and Stage of Development
Group Leadership Skills and Behaviors
Human Services Teams and Interprofessional Practice
Technology Use with Groups and Teams
Exercise 10.2: Identifying Group Leadership Skills in Treatment Groups
Exercise 10.3: Identifying Group Leadership Skills in Task Groups
Exercise 10.4: A Therapeutic Process Group in Action
Exercise 10.5: Participating in a Task Group
Chapter 11: Working with Organizations
Key Concepts for Working with and in Organizations
Exercise 11.1: Design an Organization
Domain and Task Environment as a Basis for Organizational Assessment
Exercise 11.2: SWOT Analysis
Exercise 11.3: Employing Basic Communication and Advocacy Skills in An
Organization
Interprofessional Practice
Exercise 11.4: Social Work's Role on the Interprofessional Team
Exercise 11.5: Clinical Director Opening at New Hope Human Services
Chapter 12: Macro Practice: Community Development and Organizing
Key Concepts and Definitions
Exercise 12.1: A Fence or an Ambulance
Exercise 12.2: When Do Private Problems Become Public Issues?
Exercise 12.3: Alternative Use of the Cases
Exercise 12.4: Moving from Micro to Macro Practice
Chapter 13: Managing Barriers to Change and the Client-Social Worker
Relationship
Threats to the Relationship between the Social Worker and the Client
Exercise 13.1: Responding to Relationship Barriers
Working With Involuntary Clients
Exercise 13.2: Engaging the Involuntary Client
The Role of Advocacy and Facilitating Client Empowerment
Exercise 13.3: Overcoming Organizational Barriers
Social Workers at Their Best: Self-Care Promotes Competent Care
Exercise 13.4: Exploring Self-Care
Chapter 14: Termination, Consolidating Gains, and Follow-Up
Tasks Embodied in Termination
Five Types of Termination
Consolidating Gains, Planning Maintenance Strategies, and Follow-Up
Evaluation of Practice
Exercise 14.1: Managing Termination
Exercise 14.2: Ms. W's Last Appointment
Exercise 14.3: Judy's Decision-A Nine-Month Relationship
Exercise 14.4: Kevin-An Unexpected Termination
Exercise 14.5: Ralph-An Unexpected Termination
Exercise 14.6: Managing Follow-Up With Mrs. Wilson
Exercise 14.7: Revisiting the Jones Family for Termination of Treatment
Chapter 15: Documentation
Elements of documentation
Exercise 15.1: Better Expression
Exercise 15.2: Draft a Document
Answer Key for Exercise 15.1: Document Commentary and Revisions
Chapter 16: In-Depth Case Analysis Exercises
Case 1: Not in My Backyard
Case 2: A Breach of Confidentiality
Case 3: The Case of Jane: Version 1
Case 4: The Case of Jane: Version 2
Case 5: A New Year's Eve Crisis
Case 6: Neighborhood Conflict
Case 7: We Should Have Safety Personnel With Us
Case 8: A Crisis in Confidence
Case 9: What Do I Do Now?
Chapter 17: Real-World Experiential Exercises
Experiential Exercise Options
About the Authors
References
Index
Chapter 1: Introductory Exercises
Exercise 1.1: Defining Generalist Social Work Practice
Exercise 1.2: Why pursue social work?
Exercise 1.3: What will you bring to the class?
Chapter 2: The Purpose and Nature of Generalist Social Work Practice
Definition of Generalist Social Work Practice
Social Work: Key Concepts and Definitions
Exercise 2.1: Ways of Helping
The Eco-Map
Exercise 2.2: Creating an Eco-map
The Generalist Helping Process
Exercise 2.3: Understanding the Generalist Helping Process
Chapter 3: Working with Diverse Clients Using Cultural Competence and
Humility
The NASW Standards
Exercise 3.1: An Exploratory Values Clarification Exercise Addressing
[Vulnerable Population X]
Individuals With Disabilities
Exercise 3.2: An Exploratory Values Clarification Exercise Addressing
Individuals with Disabilities
Exercise 3.3: Rank Order-A Values Clarification Exercise Addressing
Disabilities
Exercise 3.4: Working With Individuals With Intersectional Identities by
Employing Cultural Understanding and Cultural Humility: Three Case Analyses
Chapter 4: Understanding Values and Ethics
Definitions: Ethical Dilemma vs. Ethical or Clinical Challenge
Exercise 4.1: Discussion Questions
The Process of Values Clarification as Preparation for Practice
Exercise 4.2: Rank Order
Exercise 4.3: Exploring Your Values
Exercise 4.4: Operationalizing the Core Values of Social Work
Exercise 4.5: Values Application and Decision Making
Self-Determination vs. Paternalism
Summary of Ethical Decision-Making Guidelines
Exercise 4.6: The Ethics Debate
Exercise 4.7: Resolving Ethical Dilemmas
Chapter 5: Communicating: Empathy and Authenticity
Key Concepts for Discussion
Exercise 5.1: Developing Empathy and Rapport
Exercise 5.2: "Of Course I Want To help You"
Exercise 5.3: Handling Challenges in Rapport Building: Content-to-Process
Shifting
Technology and Communication
Exercise 5.4: Some Tech Play
Chapter 6: Communicating: Verbal Following/Active Listening Skills
Fundamentals of Communication and Feedback
Furthering, Paraphrasing, Closed-Ended Responses, and Open-Ended Responses
Exercise 6.1: Closed- vs. Open-Ended Interview
Seeking Concreteness, Summarizing, and Focusing
Exercise 6.2: Seeking Concreteness
Exercise 6.3: Blending Open-Ended, Closed-ended, Empathic, and Concrete
Responses to Maintain Focus
Interpretation, Additive Empathy, and Confrontation
Exercise 6.4: Additive Empathy, Interpretation, and Confrontation
Engaging Clients With Mobile and Digital Technology
Chapter 7: Multidimensional Client Assessment
Key Concepts and Definitions
Exercise 7.1: Where Should We Start, Mr. M?
Exercise 7.2: The Assessment of Antonia
Exercise 7.3: Addressing Multidimensional Assessment, Mr. B
Identifying Skills and Strengths From a Bio-Psycho-Social-Spiritual
Perspective
Exercise 7.4: Creating a Culturally Relevant Multidimensional Assessment
Eco-Map for Mr. B
Exercise 7.5: The Role of Culture in an Initial Assessments
Exercise 7.6: Screening for Depression and Suicide
Home Assessments and Safety: The Home Visit
Exercise 7.7: A Student's First Solo Home Visit
Generalist Social Work Assessments
Exercise 7.8: Comparison of Generalist Assessments
Chapter 8: Developing and Negotiating SMART Client Goals And Formulating a
Contract
Formulating and Negotiating Goals: Key Concepts and Definitions
Exercise 8.1: Specifying Global Goals
Exercise 8.2: Translating Goals Into Action
Exercise 8.3: Elements of the Plan Worksheet
Exercise 8.4: Goal or Objective Worksheet?
Formulating a Contract
Exercise 8.5: Going Beyond the Goals to Create the Contract
Chapter 9: Understanding Family Functioning
Definitions and Key Concepts
Exercise 9.1: Exploring Family Roles, Rules, Patterns, and Culture
Family Development: A Dominant Culture View of the Family Life Cycle
Exercise 9.2: Identifying Family Life Cycle Stages
Family Engagement and Interventions
Exercise 9.3: Analyzing an Initial Family Interview
Exercise 9.4: Exploring Family Patterns and Structure Using a Genogram
Chapter 10: Working with Groups
Definitions and Group Types
Group Life Cycle
Exercise 10.1: Group Type and Stage of Development
Group Leadership Skills and Behaviors
Human Services Teams and Interprofessional Practice
Technology Use with Groups and Teams
Exercise 10.2: Identifying Group Leadership Skills in Treatment Groups
Exercise 10.3: Identifying Group Leadership Skills in Task Groups
Exercise 10.4: A Therapeutic Process Group in Action
Exercise 10.5: Participating in a Task Group
Chapter 11: Working with Organizations
Key Concepts for Working with and in Organizations
Exercise 11.1: Design an Organization
Domain and Task Environment as a Basis for Organizational Assessment
Exercise 11.2: SWOT Analysis
Exercise 11.3: Employing Basic Communication and Advocacy Skills in An
Organization
Interprofessional Practice
Exercise 11.4: Social Work's Role on the Interprofessional Team
Exercise 11.5: Clinical Director Opening at New Hope Human Services
Chapter 12: Macro Practice: Community Development and Organizing
Key Concepts and Definitions
Exercise 12.1: A Fence or an Ambulance
Exercise 12.2: When Do Private Problems Become Public Issues?
Exercise 12.3: Alternative Use of the Cases
Exercise 12.4: Moving from Micro to Macro Practice
Chapter 13: Managing Barriers to Change and the Client-Social Worker
Relationship
Threats to the Relationship between the Social Worker and the Client
Exercise 13.1: Responding to Relationship Barriers
Working With Involuntary Clients
Exercise 13.2: Engaging the Involuntary Client
The Role of Advocacy and Facilitating Client Empowerment
Exercise 13.3: Overcoming Organizational Barriers
Social Workers at Their Best: Self-Care Promotes Competent Care
Exercise 13.4: Exploring Self-Care
Chapter 14: Termination, Consolidating Gains, and Follow-Up
Tasks Embodied in Termination
Five Types of Termination
Consolidating Gains, Planning Maintenance Strategies, and Follow-Up
Evaluation of Practice
Exercise 14.1: Managing Termination
Exercise 14.2: Ms. W's Last Appointment
Exercise 14.3: Judy's Decision-A Nine-Month Relationship
Exercise 14.4: Kevin-An Unexpected Termination
Exercise 14.5: Ralph-An Unexpected Termination
Exercise 14.6: Managing Follow-Up With Mrs. Wilson
Exercise 14.7: Revisiting the Jones Family for Termination of Treatment
Chapter 15: Documentation
Elements of documentation
Exercise 15.1: Better Expression
Exercise 15.2: Draft a Document
Answer Key for Exercise 15.1: Document Commentary and Revisions
Chapter 16: In-Depth Case Analysis Exercises
Case 1: Not in My Backyard
Case 2: A Breach of Confidentiality
Case 3: The Case of Jane: Version 1
Case 4: The Case of Jane: Version 2
Case 5: A New Year's Eve Crisis
Case 6: Neighborhood Conflict
Case 7: We Should Have Safety Personnel With Us
Case 8: A Crisis in Confidence
Case 9: What Do I Do Now?
Chapter 17: Real-World Experiential Exercises
Experiential Exercise Options
About the Authors
References
Index
Introduction for Students
Chapter 1: Introductory Exercises
Exercise 1.1: Defining Generalist Social Work Practice
Exercise 1.2: Why pursue social work?
Exercise 1.3: What will you bring to the class?
Chapter 2: The Purpose and Nature of Generalist Social Work Practice
Definition of Generalist Social Work Practice
Social Work: Key Concepts and Definitions
Exercise 2.1: Ways of Helping
The Eco-Map
Exercise 2.2: Creating an Eco-map
The Generalist Helping Process
Exercise 2.3: Understanding the Generalist Helping Process
Chapter 3: Working with Diverse Clients Using Cultural Competence and
Humility
The NASW Standards
Exercise 3.1: An Exploratory Values Clarification Exercise Addressing
[Vulnerable Population X]
Individuals With Disabilities
Exercise 3.2: An Exploratory Values Clarification Exercise Addressing
Individuals with Disabilities
Exercise 3.3: Rank Order-A Values Clarification Exercise Addressing
Disabilities
Exercise 3.4: Working With Individuals With Intersectional Identities by
Employing Cultural Understanding and Cultural Humility: Three Case Analyses
Chapter 4: Understanding Values and Ethics
Definitions: Ethical Dilemma vs. Ethical or Clinical Challenge
Exercise 4.1: Discussion Questions
The Process of Values Clarification as Preparation for Practice
Exercise 4.2: Rank Order
Exercise 4.3: Exploring Your Values
Exercise 4.4: Operationalizing the Core Values of Social Work
Exercise 4.5: Values Application and Decision Making
Self-Determination vs. Paternalism
Summary of Ethical Decision-Making Guidelines
Exercise 4.6: The Ethics Debate
Exercise 4.7: Resolving Ethical Dilemmas
Chapter 5: Communicating: Empathy and Authenticity
Key Concepts for Discussion
Exercise 5.1: Developing Empathy and Rapport
Exercise 5.2: "Of Course I Want To help You"
Exercise 5.3: Handling Challenges in Rapport Building: Content-to-Process
Shifting
Technology and Communication
Exercise 5.4: Some Tech Play
Chapter 6: Communicating: Verbal Following/Active Listening Skills
Fundamentals of Communication and Feedback
Furthering, Paraphrasing, Closed-Ended Responses, and Open-Ended Responses
Exercise 6.1: Closed- vs. Open-Ended Interview
Seeking Concreteness, Summarizing, and Focusing
Exercise 6.2: Seeking Concreteness
Exercise 6.3: Blending Open-Ended, Closed-ended, Empathic, and Concrete
Responses to Maintain Focus
Interpretation, Additive Empathy, and Confrontation
Exercise 6.4: Additive Empathy, Interpretation, and Confrontation
Engaging Clients With Mobile and Digital Technology
Chapter 7: Multidimensional Client Assessment
Key Concepts and Definitions
Exercise 7.1: Where Should We Start, Mr. M?
Exercise 7.2: The Assessment of Antonia
Exercise 7.3: Addressing Multidimensional Assessment, Mr. B
Identifying Skills and Strengths From a Bio-Psycho-Social-Spiritual
Perspective
Exercise 7.4: Creating a Culturally Relevant Multidimensional Assessment
Eco-Map for Mr. B
Exercise 7.5: The Role of Culture in an Initial Assessments
Exercise 7.6: Screening for Depression and Suicide
Home Assessments and Safety: The Home Visit
Exercise 7.7: A Student's First Solo Home Visit
Generalist Social Work Assessments
Exercise 7.8: Comparison of Generalist Assessments
Chapter 8: Developing and Negotiating SMART Client Goals And Formulating a
Contract
Formulating and Negotiating Goals: Key Concepts and Definitions
Exercise 8.1: Specifying Global Goals
Exercise 8.2: Translating Goals Into Action
Exercise 8.3: Elements of the Plan Worksheet
Exercise 8.4: Goal or Objective Worksheet?
Formulating a Contract
Exercise 8.5: Going Beyond the Goals to Create the Contract
Chapter 9: Understanding Family Functioning
Definitions and Key Concepts
Exercise 9.1: Exploring Family Roles, Rules, Patterns, and Culture
Family Development: A Dominant Culture View of the Family Life Cycle
Exercise 9.2: Identifying Family Life Cycle Stages
Family Engagement and Interventions
Exercise 9.3: Analyzing an Initial Family Interview
Exercise 9.4: Exploring Family Patterns and Structure Using a Genogram
Chapter 10: Working with Groups
Definitions and Group Types
Group Life Cycle
Exercise 10.1: Group Type and Stage of Development
Group Leadership Skills and Behaviors
Human Services Teams and Interprofessional Practice
Technology Use with Groups and Teams
Exercise 10.2: Identifying Group Leadership Skills in Treatment Groups
Exercise 10.3: Identifying Group Leadership Skills in Task Groups
Exercise 10.4: A Therapeutic Process Group in Action
Exercise 10.5: Participating in a Task Group
Chapter 11: Working with Organizations
Key Concepts for Working with and in Organizations
Exercise 11.1: Design an Organization
Domain and Task Environment as a Basis for Organizational Assessment
Exercise 11.2: SWOT Analysis
Exercise 11.3: Employing Basic Communication and Advocacy Skills in An
Organization
Interprofessional Practice
Exercise 11.4: Social Work's Role on the Interprofessional Team
Exercise 11.5: Clinical Director Opening at New Hope Human Services
Chapter 12: Macro Practice: Community Development and Organizing
Key Concepts and Definitions
Exercise 12.1: A Fence or an Ambulance
Exercise 12.2: When Do Private Problems Become Public Issues?
Exercise 12.3: Alternative Use of the Cases
Exercise 12.4: Moving from Micro to Macro Practice
Chapter 13: Managing Barriers to Change and the Client-Social Worker
Relationship
Threats to the Relationship between the Social Worker and the Client
Exercise 13.1: Responding to Relationship Barriers
Working With Involuntary Clients
Exercise 13.2: Engaging the Involuntary Client
The Role of Advocacy and Facilitating Client Empowerment
Exercise 13.3: Overcoming Organizational Barriers
Social Workers at Their Best: Self-Care Promotes Competent Care
Exercise 13.4: Exploring Self-Care
Chapter 14: Termination, Consolidating Gains, and Follow-Up
Tasks Embodied in Termination
Five Types of Termination
Consolidating Gains, Planning Maintenance Strategies, and Follow-Up
Evaluation of Practice
Exercise 14.1: Managing Termination
Exercise 14.2: Ms. W's Last Appointment
Exercise 14.3: Judy's Decision-A Nine-Month Relationship
Exercise 14.4: Kevin-An Unexpected Termination
Exercise 14.5: Ralph-An Unexpected Termination
Exercise 14.6: Managing Follow-Up With Mrs. Wilson
Exercise 14.7: Revisiting the Jones Family for Termination of Treatment
Chapter 15: Documentation
Elements of documentation
Exercise 15.1: Better Expression
Exercise 15.2: Draft a Document
Answer Key for Exercise 15.1: Document Commentary and Revisions
Chapter 16: In-Depth Case Analysis Exercises
Case 1: Not in My Backyard
Case 2: A Breach of Confidentiality
Case 3: The Case of Jane: Version 1
Case 4: The Case of Jane: Version 2
Case 5: A New Year's Eve Crisis
Case 6: Neighborhood Conflict
Case 7: We Should Have Safety Personnel With Us
Case 8: A Crisis in Confidence
Case 9: What Do I Do Now?
Chapter 17: Real-World Experiential Exercises
Experiential Exercise Options
About the Authors
References
Index
Chapter 1: Introductory Exercises
Exercise 1.1: Defining Generalist Social Work Practice
Exercise 1.2: Why pursue social work?
Exercise 1.3: What will you bring to the class?
Chapter 2: The Purpose and Nature of Generalist Social Work Practice
Definition of Generalist Social Work Practice
Social Work: Key Concepts and Definitions
Exercise 2.1: Ways of Helping
The Eco-Map
Exercise 2.2: Creating an Eco-map
The Generalist Helping Process
Exercise 2.3: Understanding the Generalist Helping Process
Chapter 3: Working with Diverse Clients Using Cultural Competence and
Humility
The NASW Standards
Exercise 3.1: An Exploratory Values Clarification Exercise Addressing
[Vulnerable Population X]
Individuals With Disabilities
Exercise 3.2: An Exploratory Values Clarification Exercise Addressing
Individuals with Disabilities
Exercise 3.3: Rank Order-A Values Clarification Exercise Addressing
Disabilities
Exercise 3.4: Working With Individuals With Intersectional Identities by
Employing Cultural Understanding and Cultural Humility: Three Case Analyses
Chapter 4: Understanding Values and Ethics
Definitions: Ethical Dilemma vs. Ethical or Clinical Challenge
Exercise 4.1: Discussion Questions
The Process of Values Clarification as Preparation for Practice
Exercise 4.2: Rank Order
Exercise 4.3: Exploring Your Values
Exercise 4.4: Operationalizing the Core Values of Social Work
Exercise 4.5: Values Application and Decision Making
Self-Determination vs. Paternalism
Summary of Ethical Decision-Making Guidelines
Exercise 4.6: The Ethics Debate
Exercise 4.7: Resolving Ethical Dilemmas
Chapter 5: Communicating: Empathy and Authenticity
Key Concepts for Discussion
Exercise 5.1: Developing Empathy and Rapport
Exercise 5.2: "Of Course I Want To help You"
Exercise 5.3: Handling Challenges in Rapport Building: Content-to-Process
Shifting
Technology and Communication
Exercise 5.4: Some Tech Play
Chapter 6: Communicating: Verbal Following/Active Listening Skills
Fundamentals of Communication and Feedback
Furthering, Paraphrasing, Closed-Ended Responses, and Open-Ended Responses
Exercise 6.1: Closed- vs. Open-Ended Interview
Seeking Concreteness, Summarizing, and Focusing
Exercise 6.2: Seeking Concreteness
Exercise 6.3: Blending Open-Ended, Closed-ended, Empathic, and Concrete
Responses to Maintain Focus
Interpretation, Additive Empathy, and Confrontation
Exercise 6.4: Additive Empathy, Interpretation, and Confrontation
Engaging Clients With Mobile and Digital Technology
Chapter 7: Multidimensional Client Assessment
Key Concepts and Definitions
Exercise 7.1: Where Should We Start, Mr. M?
Exercise 7.2: The Assessment of Antonia
Exercise 7.3: Addressing Multidimensional Assessment, Mr. B
Identifying Skills and Strengths From a Bio-Psycho-Social-Spiritual
Perspective
Exercise 7.4: Creating a Culturally Relevant Multidimensional Assessment
Eco-Map for Mr. B
Exercise 7.5: The Role of Culture in an Initial Assessments
Exercise 7.6: Screening for Depression and Suicide
Home Assessments and Safety: The Home Visit
Exercise 7.7: A Student's First Solo Home Visit
Generalist Social Work Assessments
Exercise 7.8: Comparison of Generalist Assessments
Chapter 8: Developing and Negotiating SMART Client Goals And Formulating a
Contract
Formulating and Negotiating Goals: Key Concepts and Definitions
Exercise 8.1: Specifying Global Goals
Exercise 8.2: Translating Goals Into Action
Exercise 8.3: Elements of the Plan Worksheet
Exercise 8.4: Goal or Objective Worksheet?
Formulating a Contract
Exercise 8.5: Going Beyond the Goals to Create the Contract
Chapter 9: Understanding Family Functioning
Definitions and Key Concepts
Exercise 9.1: Exploring Family Roles, Rules, Patterns, and Culture
Family Development: A Dominant Culture View of the Family Life Cycle
Exercise 9.2: Identifying Family Life Cycle Stages
Family Engagement and Interventions
Exercise 9.3: Analyzing an Initial Family Interview
Exercise 9.4: Exploring Family Patterns and Structure Using a Genogram
Chapter 10: Working with Groups
Definitions and Group Types
Group Life Cycle
Exercise 10.1: Group Type and Stage of Development
Group Leadership Skills and Behaviors
Human Services Teams and Interprofessional Practice
Technology Use with Groups and Teams
Exercise 10.2: Identifying Group Leadership Skills in Treatment Groups
Exercise 10.3: Identifying Group Leadership Skills in Task Groups
Exercise 10.4: A Therapeutic Process Group in Action
Exercise 10.5: Participating in a Task Group
Chapter 11: Working with Organizations
Key Concepts for Working with and in Organizations
Exercise 11.1: Design an Organization
Domain and Task Environment as a Basis for Organizational Assessment
Exercise 11.2: SWOT Analysis
Exercise 11.3: Employing Basic Communication and Advocacy Skills in An
Organization
Interprofessional Practice
Exercise 11.4: Social Work's Role on the Interprofessional Team
Exercise 11.5: Clinical Director Opening at New Hope Human Services
Chapter 12: Macro Practice: Community Development and Organizing
Key Concepts and Definitions
Exercise 12.1: A Fence or an Ambulance
Exercise 12.2: When Do Private Problems Become Public Issues?
Exercise 12.3: Alternative Use of the Cases
Exercise 12.4: Moving from Micro to Macro Practice
Chapter 13: Managing Barriers to Change and the Client-Social Worker
Relationship
Threats to the Relationship between the Social Worker and the Client
Exercise 13.1: Responding to Relationship Barriers
Working With Involuntary Clients
Exercise 13.2: Engaging the Involuntary Client
The Role of Advocacy and Facilitating Client Empowerment
Exercise 13.3: Overcoming Organizational Barriers
Social Workers at Their Best: Self-Care Promotes Competent Care
Exercise 13.4: Exploring Self-Care
Chapter 14: Termination, Consolidating Gains, and Follow-Up
Tasks Embodied in Termination
Five Types of Termination
Consolidating Gains, Planning Maintenance Strategies, and Follow-Up
Evaluation of Practice
Exercise 14.1: Managing Termination
Exercise 14.2: Ms. W's Last Appointment
Exercise 14.3: Judy's Decision-A Nine-Month Relationship
Exercise 14.4: Kevin-An Unexpected Termination
Exercise 14.5: Ralph-An Unexpected Termination
Exercise 14.6: Managing Follow-Up With Mrs. Wilson
Exercise 14.7: Revisiting the Jones Family for Termination of Treatment
Chapter 15: Documentation
Elements of documentation
Exercise 15.1: Better Expression
Exercise 15.2: Draft a Document
Answer Key for Exercise 15.1: Document Commentary and Revisions
Chapter 16: In-Depth Case Analysis Exercises
Case 1: Not in My Backyard
Case 2: A Breach of Confidentiality
Case 3: The Case of Jane: Version 1
Case 4: The Case of Jane: Version 2
Case 5: A New Year's Eve Crisis
Case 6: Neighborhood Conflict
Case 7: We Should Have Safety Personnel With Us
Case 8: A Crisis in Confidence
Case 9: What Do I Do Now?
Chapter 17: Real-World Experiential Exercises
Experiential Exercise Options
About the Authors
References
Index