"If nudges have a mortal enemy, or perhaps the equivalent of antimatter to matter, it s sludge. Sunstein uses this term to describe unnecessarily effortful processes, bureaucratic procedures, and other barriers to desirable outcomes. Sunstein has exposed this conflict head-on in his new book, Sludge: What Stops Us from Getting Things Done and What to Do about It. He shows how the most effective government programs, Medicare and Social Security, reach almost all eligible citizens because the government does the recordkeeping and offers simple enrollment processes to receive benefits."
Forbes
Sludge, according to Cass Sunstein, is whatever frictions separate us from what we want. It comes in many forms...even sensible requirements that take more time than we can spare.
The Christian Century
"In Sludge, Sunstein shines a light in the bureaucratic darkness, and, by calling for sludge audits, adds his moral authority to the growing demand to clear out the bureaucratic underbrush."
Education Next
Forbes
Sludge, according to Cass Sunstein, is whatever frictions separate us from what we want. It comes in many forms...even sensible requirements that take more time than we can spare.
The Christian Century
"In Sludge, Sunstein shines a light in the bureaucratic darkness, and, by calling for sludge audits, adds his moral authority to the growing demand to clear out the bureaucratic underbrush."
Education Next