Smart Videoconferencing is the first book to show people how to participate effectively in videoconferences, rather than just how to set them up. The authors show that just like traditional meetings, mastering a few tricks and simple skills can mean the difference between a successful videoconference and an unsuccessful one.
Smart Videoconferencing is the first book to show people how to participate effectively in videoconferences, rather than just how to set them up. The authors show that just like traditional meetings, mastering a few tricks and simple skills can mean the difference between a successful videoconference and an unsuccessful one.
Preface Acknowledgments Introduction PART ONE: WHAT’S IT ALL ABOUT? 1 Videoconferencing: A Twenty-First Century Business Tool 2 Why New Habits Are Needed 3 Limitations of Videoconferences PART TWO: HABIT 1—LEVERAGE YOUR CHOICES 4 Should Your Meeting Be a Videoconference? 5 The Demands of Videoconferences 6 Videoconference or Face-to-Face Meeting? 7 Videoconference or Teleconference? PART THREE: HABIT 2—THINK PRIME TIME 8 Preparation 9 Interesting Agendas 10 Setting Personal Agendas 11 Getting a Great Start 12 Moderators 13 Question Handling 14 Importance of Participation 15 Watching Your Time 16 International Videoconferences 17 Strong Closings 18 Following Up 19 Lessons Learned PART FOUR: HABIT 3—MAKE TECHNOLOGY YOUR FRIEND 20 Microphones 21 Cameras 22 TelePrompTers 23 Lighting 24 Taping 25 Documents 26 Murphy’s Law PART FIVE: HABIT 4—MAXIMIZE YOUR PRESENCE 27 No Food, No Gum 28 Distractions 29 Patterns and Colors in Your Clothing 30 Anger and Other Negative Emotions 31 Assume You’re Live 32 The Importance of Being on Time 33 When You Are on a Panel or Part of a Group 34 Makeup 35 If You Are Sick 36 Jewelry 37 Your Voice 38 Controlling Your Nerves 39 Your Eyes 40 Your Hair 41 Your Clothing 42 Grooming 43 Your Gestures PART SIX: FINAL CONSIDERATIONS 44 A Videoconference Checklist 45 A Legal Caveat 46 The Future of Videoconferencing Appendix A Storyboarding Appendix B Commonly Mispronounced Words Notes Bibliography Useful Terms to Know Index About the Authors
Preface Acknowledgments Introduction PART ONE: WHAT’S IT ALL ABOUT? 1 Videoconferencing: A Twenty-First Century Business Tool 2 Why New Habits Are Needed 3 Limitations of Videoconferences PART TWO: HABIT 1—LEVERAGE YOUR CHOICES 4 Should Your Meeting Be a Videoconference? 5 The Demands of Videoconferences 6 Videoconference or Face-to-Face Meeting? 7 Videoconference or Teleconference? PART THREE: HABIT 2—THINK PRIME TIME 8 Preparation 9 Interesting Agendas 10 Setting Personal Agendas 11 Getting a Great Start 12 Moderators 13 Question Handling 14 Importance of Participation 15 Watching Your Time 16 International Videoconferences 17 Strong Closings 18 Following Up 19 Lessons Learned PART FOUR: HABIT 3—MAKE TECHNOLOGY YOUR FRIEND 20 Microphones 21 Cameras 22 TelePrompTers 23 Lighting 24 Taping 25 Documents 26 Murphy’s Law PART FIVE: HABIT 4—MAXIMIZE YOUR PRESENCE 27 No Food, No Gum 28 Distractions 29 Patterns and Colors in Your Clothing 30 Anger and Other Negative Emotions 31 Assume You’re Live 32 The Importance of Being on Time 33 When You Are on a Panel or Part of a Group 34 Makeup 35 If You Are Sick 36 Jewelry 37 Your Voice 38 Controlling Your Nerves 39 Your Eyes 40 Your Hair 41 Your Clothing 42 Grooming 43 Your Gestures PART SIX: FINAL CONSIDERATIONS 44 A Videoconference Checklist 45 A Legal Caveat 46 The Future of Videoconferencing Appendix A Storyboarding Appendix B Commonly Mispronounced Words Notes Bibliography Useful Terms to Know Index About the Authors
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