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Many of the current trade services companies (and other service based companies for that matter) are tested to the core as they experience growth. The technician completed their apprenticeship in learning the skills of the trade not on the running of a business. Things are manageable initially but as the incoming work increases so do the corresponding challenges. What once was a nice profitable and ordered business can become a dishevelled organization of chaos and debt. Ray Hodge outlines in Smash The Bottleneck, clear and concise steps for bringing improvement to the process efficiencies…mehr

Produktbeschreibung
Many of the current trade services companies (and other service based companies for that matter) are tested to the core as they experience growth. The technician completed their apprenticeship in learning the skills of the trade not on the running of a business. Things are manageable initially but as the incoming work increases so do the corresponding challenges. What once was a nice profitable and ordered business can become a dishevelled organization of chaos and debt. Ray Hodge outlines in Smash The Bottleneck, clear and concise steps for bringing improvement to the process efficiencies within a business. Whether Trade Services or any other service based business, his booklet is a must read if you desire to streamline your processes and gain exceptional results. Ray Hodge speaks and consults to businesses and organizations, a notable event being the Department of the Australian Prime Minister and Cabinet. His emphasis is on improving critical efficiencies to dramatically increase key results. He has coached and provided consulting services to leaders and teams for over 25 years.
Autorenporträt
Ray Hodge is exceptional in his ability to work with individuals and organisations to help them both identify and realise their ideal future. He has the unique capacity to span the spheres of personal and organisational psychology along with tangible business process improvement - bringing together a powerful mix in his consultative, writing, coaching and advisory work. He has the 'knack' of making the complex simple, identifying the primary obstacles blocking 'flow' that prevent both businesses and individuals from moving forward while creating significant and often dramatic results in the process. He has worked with individuals, sole practitioners right the way through to the Australian Prime Minister and Cabinet Department and much in between. He is a regular guest speaker with his writing appearing frequently in national publications. He has been cited on Forbes.com and is the author of two books, Smash The Bottleneck and Bring Out The Best In Your People - both available on Amazon. He lives in Melbourne Australia, has four adult children and when he's not working he is likely to be exploring wineries, watching live music or dancing