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Your success at any management level depends largely on your ability to deal with other people. In this business-oriented approach to interpersonal relationships, learn how to assess various behavior patterns and how to use that knowledge to capitalize on your strengths, minimize your weaknesses, and get the results you want from others.

Produktbeschreibung
Your success at any management level depends largely on your ability to deal with other people. In this business-oriented approach to interpersonal relationships, learn how to assess various behavior patterns and how to use that knowledge to capitalize on your strengths, minimize your weaknesses, and get the results you want from others.
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Autorenporträt
"Robert H. Bolton, Ph.D. is President of Ridge Consultants, where he develops, tailors, and conducts course for people whose success is largely dependent on interpersonal skills. Prior to founding Ridge Consultants, he designed training programs for the New York State Department of Mental Hygiene and founded a psychiatric and outpatient clinic. Dr. Bolton is the author of one previous book, People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts, and over 70 magazine articles. Dorothy Grover Bolton, M.A. is Vice President and General Manager of Ridge Consultants where she is in charge of the ""Training of Trainers"" program and of counseling programs for executives. Prior to co-founding Ridge Consultants she worked as a school psychologist. Ms. Bolton earned her master's degree in school psychology at Syracuse University and has done graduate work in the applied behavioral sciences at the University of California."