This book presents a new and challenging way of thinking about the social and economic implications of the revolution in information and communication technologies (ICTs) - a process the author calls 'the shaping of tele-access' . In a clear and accessible style, Dutton surveys major trends and shows how the shaping of tele-access is directly connected to choices in everyday life; to strategies in the workplace; to the application of ICTs in government, education andthe household; and to issues of media and public policy. Written by 24 distinguished contributors, Dutton's text is supported by numerous cases, essays and illustrations. This book will be a vital guide to anyone studying or wanting to understand the history and future of technological change incommunication.