Neil Pollock, Robin Williams

Software and Organisations

The Biography of the Enterprise-Wide System or How SAP Conquered the World

• Broschiertes Buch

Produktbeschreibung

Taking an empirical approach, this book presents a sociological study of the development, use, and evolution of standardized computer systems and commercial off-the-shelf (COTS) software packages.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 360
• Erscheinungstermin: 5. April 2012
• Englisch
• Abmessung: 234mm x 156mm x 19mm
• Gewicht: 513g
• ISBN-13: 9780415521604
• ISBN-10: 0415521602
• Artikelnr.: 34744240

Autorenporträt

Neil Pollock is a Senior Lecturer at the University of Edinburgh where he teaches and researches on the sociology of information technologies. Robin Williams is Professor of Social Research on Technology and Director at the Institute for the Study of Science, Technology and Innovation at the University of Edinburgh.

Inhaltsangabe

Introduction 1. The Dynamics of Software Packages 2. Critique of Existing
Knowledge 3. The Biography of Artefacts Framework 4. Fitting Standard
Software to Non-Standard Organisations 5. Generification Work in the Design
of Global Solutions 6. Technology Choice and its Performance: Towards a
Sociology of Software Package Procurement 7. Industry Analysts and the
Labour of Comparison 8. Passing the User: Searching for Expertise in
Globalised Technical Support 9. Discussion and Conclusions