Software as a Service in the Perspective of Service Quality Assessment - Hariguna, Taqwa
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This book is addressed to practitioners and academics who want to know the knowledge of cloud computing, especially Software as a Service. This book has been written in such a way by using scientific principles. This book discusses a variety of information about SaaS Quality and paradigm. The indicator for measuring SaaS Quality on this book uses six dimensions, plus the theories that support in enriching the literature such as the concept of Information System Success Factor from the theory of Delon and Mclean, the theory of expectation confirmation model and technology acceptance model.

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Produktbeschreibung
This book is addressed to practitioners and academics who want to know the knowledge of cloud computing, especially Software as a Service. This book has been written in such a way by using scientific principles. This book discusses a variety of information about SaaS Quality and paradigm. The indicator for measuring SaaS Quality on this book uses six dimensions, plus the theories that support in enriching the literature such as the concept of Information System Success Factor from the theory of Delon and Mclean, the theory of expectation confirmation model and technology acceptance model.
Autorenporträt
Dr. Taqwa Hariguna is Indonesian scholar. He got his PhD from STUST, Taiwan. He has built extensive networks that bring professional growth to the organization. Before directing his self to management role, Hariguna was a subject matter in the area of e-government, software engineering and Information Management.