Solving Problem Solving - Flood, Robert L.
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This book discusses a system that incorporates all types of problem solving methods. In recent years, a number of problem solving approaches have been developed, from Operational Research to Total Quality Management and, most recently, Business Process Reingineering The book demonstrates "Total Systems Intervention," an approach capable of tackling the diverse problems faced by today's managers. Extensive case studies from international organisations from across the globe are used to provide examples, helping to explain the methods involved, point out the pitfalls to be avoided, and evaluate how effectively the methods are being used.…mehr

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Produktbeschreibung
This book discusses a system that incorporates all types of problem solving methods. In recent years, a number of problem solving approaches have been developed, from Operational Research to Total Quality Management and, most recently, Business Process Reingineering The book demonstrates "Total Systems Intervention," an approach capable of tackling the diverse problems faced by today's managers. Extensive case studies from international organisations from across the globe are used to provide examples, helping to explain the methods involved, point out the pitfalls to be avoided, and evaluate how effectively the methods are being used.
Autorenporträt
Robert L. Flood, born 1955, is Professor of Management Sciences at the University of Hull, UK. He worked for 8 years in management with Paramount Pictures, National Opinion Polls and the Berkshire Area Health Authority, and actively pursues his management interests through consultancy, mainly in commercial organisations. He has authored 4 books, edited 2 others, is founding editor of the journal Systems Practice and has published in many other learned journals. Professor Flood holds a PhD in Systems Science and is also a Chartered Engineer.