Spark of Awesome - Frew, Susan
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In the dynamic and ever-evolving world of business, "Spark of Awesome" emerges as a groundbreaking guide, offering transformative strategies to outshine competitors through exceptional customer service, the innovative use of artificial intelligence (AI), and unparalleled recruiting techniques. This book is not just a manual; it's a revelation for businesses aiming to thrive in today's competitive landscape. Author Susan Frew, with her deep understanding of the modern business environment, lays out a visionary approach for entrepreneurs, business leaders, and managers. The book opens with a…mehr

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Produktbeschreibung
In the dynamic and ever-evolving world of business, "Spark of Awesome" emerges as a groundbreaking guide, offering transformative strategies to outshine competitors through exceptional customer service, the innovative use of artificial intelligence (AI), and unparalleled recruiting techniques. This book is not just a manual; it's a revelation for businesses aiming to thrive in today's competitive landscape. Author Susan Frew, with her deep understanding of the modern business environment, lays out a visionary approach for entrepreneurs, business leaders, and managers. The book opens with a compelling discussion on the importance of customer service in the digital age. Here, Susan Frew argues that amazing customer service isn't just about solving problems; it's about creating an experience so memorable that it becomes a key differentiator in the market. The book illustrates how to turn customer interactions into opportunities for growth and brand loyalty through real-life examples and practical tips.
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Autorenporträt
Susan Frew, a powerhouse entrepreneur whose journey transcends the traditional boundaries of business success. As the co-owner and President of Sunshine Plumbing Heating Air, Susan has catapulted her company into the prestigious ranks of the Inc. 5000 and positioned herself as a trailblazer in integrating AI in business. Susan's career is a vibrant tapestry woven with threads of resilience, innovation, and strategic brilliance. Starting her journey in the corporate world with AT&T Wireless, she mastered the arts of business development and strategic planning. Her transition from a corporate executive to an entrepreneurial luminary is a testament to her unwavering determination and insightful leadership. Her expertise in using artificial intelligence in business has labeled her a 'super user' of AI, utilizing this cutting-edge technology to revolutionize business practices. Susan's insight extends to solving one of the most challenging aspects of modern business - recruiting for a new generation. She has 'cracked the code' on attracting and retaining the brightest minds, blending traditional methods with innovative strategies to build a dynamic, committed workforce. A charismatic and insightful speaker, Susan has inspired audiences on stages, including TEDx, sharing her journey of overcoming significant personal health challenges and her philosophy on resilience and perseverance. Her captivating presence and invaluable insights make her a sought-after speaker in the business community. In her groundbreaking book, Susan shares her business strategies and her personal journey. Her commitment to empowering women in business and community involvement are integral parts of her narrative. Away from the limelight, Susan cherishes time with her husband, William, her family and indulges in her passion for travel. Her story is not just one of triumph over adversity but also a roadmap for others to follow - a beacon of inspiration and a testament to the power of dreams and hard work. As a leader, author, and speaker, Susan Frew continues to influence and inspire, shaping the future of business with her innovative approaches and unwavering dedication. Susan is the current president of the Colorado National Speakers Association.