Terry L. Mathis, Shawn M. Galloway

Steps to Safety Culture Excellence

• Gebundenes Buch

Produktbeschreibung

Provides a clear road map to instilling a culture of safety excellence in any organization

Did you know that accidental injury is among the top ten leading causes of death in every age group? With this book as your guide, you'll learn how to help your organization develop, implement, and sustain Safety Culture Excellence, vital for the protection of and improvement in the quality of life for everyone who works there.

STEPS to Safety Culture Excellence is based on the authors' firsthand experience working with international organizations in every major industry that have successfully developed and implemented ongoing cultures of safety excellence. Whether your organization is a small regional firm or a large multinational corporation, you'll find that the STEPS process enables you to instill Safety Culture Excellence within your organization.

STEPS (Strategic Targets for Excellent Performance in Safety) demystifies the process of developing Safety Culture Excellence by breaking it down into small logical, internally led tasks. You'll be guided through a sequence of STEPS that makes it possible to:
Create a culture of excellence that is reinforced and empowered at every level
Develop the capability within the culture to identify, prioritize, and solve safety problems and challenges
Maintain and continuously improve the performance of your organization's safety culture

Although this book is dedicated to safety, the tested and proven STEPS process can be used to promote excellence in any aspect of organizational performance.

By optimizing the safety culture in your organization, you will give the people you work with the skills and knowledge to not only minimize the risk of an on-the-job accident, but also to lead safe, healthy lives outside of work.

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Produktdetails

• Verlag: Wiley & Sons
• 1. Auflage
• Seitenzahl: 224
• Erscheinungstermin: 11. Februar 2013
• Englisch
• Abmessung: 240mm x 161mm x 16mm
• Gewicht: 506g
• ISBN-13: 9781118098486
• ISBN-10: 111809848X
• Artikelnr.: 36633977

Autorenporträt

TERRY L. MATHIS is the founder and CEO of ProAct Safety, an international safety excellence consulting firm that has pioneered innovative approaches to culture improvement, behavioral strategies, and management of safety since 1993. He is a regular keynote speaker and columnist for safety publications, as well as a strategic advisor to the leaders of many top performing organizations. SHAWN M. GALLOWAY is President of ProAct Safety. As an international consultant, professional keynote speaker, and strategist, he has helped hundreds of organizations achieve and sustain excellence in safety, culture, and operational performance. He is also the host of the highly acclaimed weekly podcast series, Safety Culture Excellence®, a columnist for several magazines, and advisor to many of the best in safety performance.

Inhaltsangabe

INTRODUCTION vii
OTHER WORKS ON SAFETY CULTURE xvii
UNDERSTANDING AND IMPROVING SAFETY CULTURE xix
MAKING THE DECISION TO PURSUE SAFETY CULTURE EXCELLENCESM* xxix
MILESTONE 1 STRATEGY 1
STEP 1.1 Purpose 5
STEP 1.2 Core Values 6
STEP 1.3 Vision 8
STEP 1.4 Long- and Short-Term Goals 10
STEP 1.5 Objectives 12
STEP 1.6 Marketing 12
STEP 1.7 Initiatives 15
STEP 1.8 Safety Excellence Accountability System 16
STEP 1.9 Identify and Enable Change Agents 20
STEP 1.10 Measure/Adjust 24
STEP 1.11 Continuous Improvement 27
MILESTONE 2 ASSESSMENT 29
STEP 2.1 Evaluation of Existing Safety Initiatives 30
STEP 2.2 Perceptions 31
STEP 2.3 Interviews 37
STEP 2.4 Safety Data Analysis 39
MILESTONE 3 CLARITY 41
STEP 3.1 SET Structure 42
STEP 3.2 SET Strategy Briefing 47
STEP 3.3 SET Clarity Workshop 48
STEP 3.4 STEPS Employee Briefing(s) 57
MILESTONE 4 CLIMATE 63
STEP 4.1 Commitment 65
STEP 4.2 Caring 67
STEP 4.3 Cooperation 68
STEP 4.4 Coaching 70
MILESTONE 5 CHEMISTRY 75
STEP 5.1 Passion 76
STEP 5.2 Focus 78
STEP 5.3 Expectations 80
STEP 5.4 Proactive Accountability 86
STEP 5.5 Reinforcement 87
STEP 5.6 Vulnerability 89
STEP 5.7 Communication 91
STEP 5.8 Measurement 97
STEP 5.9 Trust (The Bonding Agent) 104
MILESTONE 6 CONTROL 107
STEP 6.1 Targeting Safety Improvement 108
STEP 6.2 Taking a Safety-Improvement STEP 111
STEP 6.3 Converting BBS to STEPS 112
STEP 6.4 Motivation 114
MILESTONE 7 CONTINUOUS IMPROVEMENT 117
STEP 7.1 Ongoing Safety-Improvement STEPS 118
STEP 7.2 The FILM for a Cultural Snapshot 119
STEP 7.3 Multilevel Support 122
STEP 7.4 Succession Plan for SET 123
STEP 7.5 Onboarding: New-Employee Orientation to STEPS 124
STEP 7.6 Professional Development 125
STEP 7.7 Reassessment 126
CONCLUSION 127
BIBLIOGRAPHY 129
APPENDIX A EXPLANATION OF TERMS 131
APPENDIX B PARETO ANALYSIS WORKSHEET AND INSTRUCTIONS 133
APPENDIX C SELECTING EFFECTIVE MEMBERS FOR SAFETY EXCELLENCE TEAMS 135
APPENDIX D LIST OF VARIABLES RECOMMENDED FOR ACCIDENT INVESTIGATION REPORTS
137
APPENDIX E ACTION PLAN FORM 139
APPENDIX F STEPS AUDIT CHECKLIST 141
INDEX 143