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IT solutions from the leading edge Information technology promises much but, as many businesses are finding, it often fails to deliver. Representing the new wave of thinking about I.T., this thought-provoking collection assembles leading researchers from four continents, including Dan Robey, Robert Zmud, Claudio Ciborra and Robert Benjamin. Writing with deep knowledge of both I.T. and business, they persuasively argue for the integration of the core business unit and the I.T. function, advocate a new role for I.T. professionals, stress the importance of managing outcomes rather than process,…mehr

Produktbeschreibung
IT solutions from the leading edge Information technology promises much but, as many businesses are finding, it often fails to deliver. Representing the new wave of thinking about I.T., this thought-provoking collection assembles leading researchers from four continents, including Dan Robey, Robert Zmud, Claudio Ciborra and Robert Benjamin. Writing with deep knowledge of both I.T. and business, they persuasively argue for the integration of the core business unit and the I.T. function, advocate a new role for I.T. professionals, stress the importance of managing outcomes rather than process, and provide practical guidelines for turning new ideas into new management practices.
Autorenporträt
CHRISTOPHER SAUER and PHILIP W. YETTON are researchers and consultants affiliated with the Fujitsu Centre for Managing Information Technology in Organizations at the Australian Graduate School of Management. They live in Sydney, Australia.