Scott Greenberg

Stop the Shift Show

How to Turn Your Struggling Hourly Workers Into a Top-Performing Team

• Broschiertes Buch

Produktbeschreibung

"An essential guide for managers and business owners looking for techniques and strategies to transform their hourly workforce into a top-performing super team"--

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Produktdetails

• Verlag: Entrepreneur Press
• Seitenzahl: 200
• Erscheinungstermin: 28. März 2024
• Englisch
• Abmessung: 152mm x 229mm x 18mm
• Gewicht: 420g
• ISBN-13: 9781642011623
• ISBN-10: 1642011622
• Artikelnr.: 68365132

Autorenporträt

Scott Greenberg is the author of the book "The Wealthy Franchisee: Game-Changing Steps to Becoming a Thriving Franchise Superstar." He is an internationally recognized speaker and business consultant. His expertise lies in leadership, franchising, and customer service. Scott lives in Sherman Oaks, California.

Inhaltsangabe

Introduction
Part 1: Preparing to Manage for Top Performance
Chapter 1: The Manager’s Role in the Shift Show
Chapter 2: What Kind of Manager are You?
Chapter 3: Understanding Your Team & Increasing Your Influence
Part 2: Building Your Top-Performing Team
Chapter 4: Designing Your Culture
Chapter 5: Operationalizing Your Culture
Chapter 6: Staffing Part 1: Attracting Top Performers
Chapter 7: Staffing Part 2: Identifying Top Performers
Part 3: Coaching for Top Performance
Chapter 8: 30-Second Leadership
Chapter 9: Coaching in the Green & Yellow
Chapter 10: Coaching in the Blue
Chapter 11: Coaching in the Red
Chapter 12: Putting 30-Second Leadership to Work
Part 4: Maintaining Top Performance
Chapter 13: Motivating Your Team
Chapter 14: Measuring Performance & Satisfaction
Chapter 15: Final Thoughts
Acknowledgements
About the Author
Index