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Managers use benchmarking to assess department or company performance and to make improvements. Yet traditional benchmarks only tell you how you compare, not how to improve. This book shifts you from benchmarking numbers to benchmarking practices.

Produktbeschreibung
Managers use benchmarking to assess department or company performance and to make improvements. Yet traditional benchmarks only tell you how you compare, not how to improve. This book shifts you from benchmarking numbers to benchmarking practices.
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